Complete solutions to start or grow your business with less than 20 employees.
Solutions to start, grow and build your business with 20 or more employees.
Global and national enterprises, governments and wholesalers.
Whether you qualify for our FiOS or Standard services, you will enjoy fast Internet,
an impressive lineup of HD channels and reliable phone service. Learn more.
FiOS Digital Voice
High Speed Internet (DSL)
High Speed Internet & DIRECTV® Deals
Security & Backup
Device Protection & Premium Support
Shop for the products you want, explore options and get the best offer available
when you order service online. Shop & Compare.
Find the right service
Shop All Services
Build Your Own Bundle
FiOS Plan Advisor
Renew or Change Your Bundle
Add or Change Services
Order New or Move Your Existing Service
Accounts & Services
View My Bill
Pay My Bill
Change My Password
Change My Profile
Manage Sub Accounts
Manage My Services
Verizon Visual 411
Manage My Internet
How To Videos
TV & Movies
Email & News
Check My Email
Service & Device help
Home Monitoring and Control
View and Pay Bill
Renew Your Contract
Connect with us
Verizon on Facebook Verizon on Twitter Verizon on Google Plus
Go to Email & News to manage your email, search the web, stay up to date with current news and more.
Go to TV & Movies to view your favorite TV shows and more.
Manage your My Verizon account and services quickly and easily, all online.
The guide is in ascending order from top to bottom.
With the guide displayed "channel up" moves to lower numbered channels. But when the guide is NOT displayed "channel up" moves to a higher numbered channel.
How about you give us the option of reversing the order, listing the lower numbered channels at the bottom of the screen?
This would then make the "channel up or down" behavior the same with or without the guide displayed. Consistent behavioe will make the STB easier to use.
Probably the best suggestion / enhancement I've ever read here.
Need more support here, this seems like it would be really easy to do and completely without controversy.
I am honestly amazed that nobody else thought of this.
This is a great idea - one that Dish Network implemented on their DVR many years ago. Hopefully they don't have a patent on that!
Joe, you suggested allowing the user to assign their own numbers to channels. That would be nice but I don't see how it fixes the issue that MrBunny was talking about. If the re-assigned numbers are still listed in the guide with the low numbers at the top of the screen then up/down buttons will still behave inconsistently.
Imagine I want to go from channel 5 to channel 6. Obviously, I would hit the channel UP button once. If I want to make the same channel change when I'm in the guide, I have to hit the DOWN arrow button; hitting the UP arrow or channel UP button would take me to a lower numbered channel instead of a higher numbered channel.
Because of this reversal of button polarity depending on whether or not I'm in the guide I have never become totally fluent in pressing the correct buttons - I often hit a down button when I needed to hit an up button or vice versa. This is my biggest peeve about the FIOS DVR after more than 5 years as a customer, and during my time as a Dish customer this was the single best change they made to their DVR, in my opinion.
As MrBunny suggested, having the option in the Settings menu to reverse the guide so that the higher channel numbers appear at the top of the screen would correct this up/down inconsistency.
You must be a registered user to add a comment here. If you've already registered, please log in. If you haven't registered yet, please register and log in.
Shop Standard Services
Account & Services
Email, News & TV
Support & Help