Why is it that you must think everyone has the best and fastest service around? Loading the basic screens with graphics and other things that slow the connection to a crawl is a poor business practice. I could care less about all the bells and whistles you have, give ME the option to turn them off.
Today, it took three times to log in then I got Spanish screens. I was not on my normal FiOS service but on a slow internet connection in Hawaii.
What I would like is a way to check my DVR settings without all the junk you feel I need to see. I could care less about what you feel I want to view. Just give me a basic screen to show me what is on my DVR and what is set to record without all the bells and whistles. What is so hard about going back to basics?
Another example is this screen for posting an idea. you want me to choose a category for the idea, but you do not have a pulldown for that, which is easily overlooked by some. You had to go to extra lengths to turn off the spell check for this box alone. Where are you guys being trained?
You get a D---- for a grade in overall design, lack of backward compatibly, and failure to test your site.