Another request for Comcast Network HD to be added in The Phila region. SD picture is horrible and there appears to be open channels for placement. Please, Verizon, show us some love. Thanks, Dave

Can the website and mobile app (Android) be changed so that users can protect/unprotect recordings remotely?  Right now, you have to be physically next to the STB using the remote control to do this.

Is it possible to add the option to protect a one-time recording (non-series) when the recording is setup?

Sometimes, I would like a special event, like a football game to be "saved until I delete" when I set it up.  Right now, you have to wait until it is done recording to protect it.

When you are in Flex View to preview a movie you should be able to order from right there after or during the preview.  You shouldn't have to exit out of Flex View option and then go into the other place to actually order it.  Get someone interested and then make the search around to find a place to buy it.    I don;t like Verzion.  Would not reccommend, Nothing special about it.  I'm not sure of what the excitment was about fios.  It's just basic over priced TV.    CS is below average also.  Hopefully they will not be around for long.

I would like to see Verizon join up with UltraViolet so that either I can watch movies from ultraviolet on my fios boxes through ondemand or have movies that I purchase from flex view show up as part of my ultraviolet locker.

It would be nice to be able to search the channel guide for movies that are starting at a particular time and not see the ones already in progress (as with Comcast). ex: it's 8:30 and I want to see what comes on at 9:00. Now I have to scroll down through everything just to see what comes on at 9. With Comcast, when you moved the menu ahead, only movies comming on at that time show up.

Saw this in a review of Fios: "What we really missed, though, was having the scrub bar show up every time we hit a transport button. It shows up when you hit play, pause, fast forward or rewind, but not when you skip forward and back. "

Don't change this!!  When I skip forward to get past the huddle when I'm watching a recorded football game I DON'T want the bar popping up to obscure the action that I just skipped to!!!

All the wire for Verizon on the poles up to my pole at my house are new the wire in my house is new but the wire from the pole to my house is 15 years old as least how about upgrades to that wiring which I am sure would help with the speed which is not what I pay for my whole development is like this may get you a few more customers 

Here is a list of missing features that I had with cable that I would like added:

No NY1 and FiOS 1 is only available in Long Island-No MSG HD and G4 HD-SD versions are available though

No Dial-up internet or Virus protection-included like with TWC

No Start Over or Look Back from TWC

Most channels are encrypted-I used to record TBS with my tv tuner and now I can't

Remote control isn't universal so won't control DVD player or home theatre

$80 for service visit, but usually can get replacement equipment in the mail

No iPad app for watching 84 channels from TWC-however this only works at home with TWC

More HD on TWC-TWC-121 FiOS-95

TV Guide doesn't let you go back in time

Can't record a program that you were watching from a previous hour-example its 3:05 and i go back to a program at 2:30 and record it

No clock on front of new regular HD box-there is a clock on the Multi-room DVR(white color) and SD box (orange color)

LED clock color is annoying-White is really annoying to the eyes and orange isn't great. Green is the color usually used

No red light for recording on DVR-it says REC in white but isn't obvious

Clock on front says PLAY REW FFD instead of time for 50 seconds when using DVR functions-better to just keep it on the clock-I feel like I'm using a VCR reading those functions

Doesn't let you record only 1 min early and 1 min late. Have to do 5 min minimum for each which for ten 1hr recordings can add up to 80 extra mins

Guide doesn't fill the whole screen when on an HD channel

No closed captioning on SD box-can turn on closed captioning from your tv menu and will work though

On demand uses internet so this can slow down your speed-it only has one rewind and fast forward speed too

Can't do record options from the guide when selecting a recording like adding extra time-have to go into dvr menu after scheduling a recording

When looking for upcoming shows it only shows the next 3 days worth of shows instead of 14 days

Can't record 2 programs on the same channel if they overlap. Say you extended the record time for one program and it overlaps with another on the same channel that you also want to record, then you have to remove the extra time that overlaps

To see the air date of a program or actors you have to press info 3 times

When you're playing a live recording it doesn't tell you time left till you're live

Can't add more recording time to a live program-have to choose next program to record or make manual recording

Can't connect expansion eSATA hard drive for additional DVR recording space till 1.9 software upgrade

To use Media Manager to stream photos and Verizon remote app you have to be connected wirelessly to the Verizon router and not your own router

Can't have 720p and 1080i simultaneously and have to choose one-With TWC could choose both, but it's annoying when you switch from one channel to another that are different formats because your tv takes a couple seconds to adjust

FiOS doesn't include all their channels in one bundle like TWC with the DTV Value-The Ultimate HD bundle is an extra $30 a month

No anonymous email addresses like earthlink gives you

Verizon seems very strict with illegal downloading-section under online account says Alleged Copyright Violation Notification

Can't set a power on channel

No settings button on remote-have to press menu then go to settings

Can't turn off AC outlet on the SD box when the box is on

When looking at on demand and upcoming shows you can jump up or down by pressing channel up and down

Can't have caller id on top right of screen-That's where time warner used to have theirs

Can't protect recording till after it's recorded unless you're recording a series

It's annoying how the play and pause button are connected

Fast forwarding stops 1 min before finishing-should give you the option to not do this. Also should be able to press rewind to go back to a recording while you are in the menu that asks you to delete or restart a recording

Closed captioning should be activated with just one button press as opposed to cycling from off to CC1-also should be another press to turn it off instead of having to cycle through CC1-6. should be able to set default CC in menu

When press info it blocks a big part of screen as opposed to pressing the OK button

Should be able to set time for info banner

History 2 comes before History 1 channel-ESPN 1 and 2 also should be consecutive and not separated by 3 channels in between

Cursor buttons on remote are annoying especially when going through the guide because you have to push deep

Ads pop up for movies when you press guide and dvr sometimes-paying customers shouldn't be subjected to this

Can't set DVR from regular HD or SD boxes-not sure if TWC has this

When deleting recordings yes should be the top option and not the bottom option

Favorites button toggles between whether channel up flips through all channels or just favorites-favorites button doesn't actually flip through favorites with every press

Missing HD Channels:

MSG HD

G4 HD

TV GUIDE HD

OWN HD

Hallmark HD

BBC America HD

Crime and Investigation HD

Live Well HD

DIY HD

Style HD

GSN HD

Planet Green HD

History International HD

Oxygen HD

E! HD

Bloomberg HD

EWTN HD

Headline News HD

Galavision HD

C-Span HD

C-Span 2 HD

C-Span 3 HD

TCM HD

Ovation HD

Reelz HD

Cooking Channel HD

TV One HD

Cartoon network HD

Channels only in Ultimate HD bundle which are available with TWC in DTV Value:

CBS College Sports HD

Hallmark Movie Channel (also prime)

gmc (also prime)

MAV

Outdoor

Sundance

It's ridiculous how some channels are in prime, which is a lower package, but not included in Extreme

I also put most of this list on Facebook were 470 of my friends can see it. I hope this adds more priority to these features being added.

Verizon should have a listing of all TV Systems and other products by Product Code and Manufacturer that will not operate with Verizon Remote Control Units.  The list should include work arounds or solutions.  Also if Verizon is working on providing solutions and an estimated tiem when that might happen.

When I trid to set up my NEW Haier 24" Class 1080 60Hz HDTV Product Code L24B1180 I was able to get the on / off to work but I cound not get any control over the sound.  This was also true when I switched to a different Verizon Remote.

At one time the set turned off when I trid to use the sound control on the Remote.

Here is a on line chat that I had on the subjet with Verizon....

A Verizon Service Representative will be with you shortly. Thank you. Agent ......  has joined.

 : Chat ID for this session is 11201139790.

(00:34:45): My problem is that I can turn on and off my TV with the Verizon remote but I can not control the sound.

(00:35:20): you will need to re program the remote

(00:35:30): To program the TV code: 

(00:40:38): Code 1061 dose not work. I have a New Haier 24 inc 1080 TV and none of your codes work. I can get it to work with the TV power but that is it.

(00:41:53): in that case we will have to replace the remote

(00:43:00): Did that. I tried two button and four button Verizon remotes and none of them work.

(00:43:55): is this the first time with the issue?

(00:46:00): No. Verizon sent an identical verizon 2 button remote and that also failed. The Verizon box is new – it’s for HD.

(00:46:40): did it worked before?

(00:47:37): Never with the new Haier TV, only with others.

(00:48:02): in that case its a tv issue

(00:48:22): its not compatible

(00:50:05): I get that. Verizon is not keeping up with the latest technology. It’s not the TV it is Verizon. My Haier Remote works.  Maybe Verizon should send a Harmony Remote?

(00:50:45): im sorry for that

(00:50:50): is there anything else i can do for you?

(00:52:24): Can I program the AUX with the Verizon box to control the sound? No I do not have an AUX sound unit.

(00:53:59): ???

(00:54:04): is there anything else i can do for you?

(00:55:10): Send it up to one of your technical staff please.

(00:55:20): ok

(00:55:25): is there anything else i can do for you?

(00:56:28): You may have them respond to us at …..

(00:56:48): sure

Provide a line ID in the Caller ID on TV pop-up when a customer has more than one Digital Voice line.  This way you will be able to see which line the call is coming in on.

In the old VY Email, I can enter adressees title, Dept as well as The Email address. In the new mail, all I can put in the "TO" line is the Email address. I've tried the new mail and it did not suit my pupose. I found it to be clumsy and useless. When I tried to go back to the Old Email, I was told I couldn't. I don't give up easily and, after talking with many people, the old Email was restored to me.

I thank whoever made that decision. I was, however, told that I could lose the old Email at any time; Just wanted you to know that, should that happen, I will immediately drop Vereizon FiOS and go to Time Warner Cable Internet. I see no reason for you to take it away but, I feel very strongly about this. Therefore, I request that you respond to this idea with a promise to let me keep the old V-Y Email, permanently. Almost everyone on my street has FIOS and most of them hate the new mail as much as I do.