A lot of places are giving back rewards most are gas perks. If you would give back gas perks to your customers that pay on time you would not only have a lot less unpaid bill but a lot less late bills. You would also attract more customers.

I would like to see all CSN Sportsnet channels available, even at an additional cost, to all regions.  I came to FIOS from Dish Network.  On Dish I subscribed to a Sports+ package that gave me all of the CSN Sportsnet channels throughout the country.  I really miss that option since coming to FIOS.

Thank you.

Verizon should offer current customers a higher speed at a reduced price by making them Wi-Fi or WiMax hotspots.  If the customer agrees to have a special antenna installed on their home Verizon offers them the higher speed at a reduced cost.  You could put a cell network antenna on their homes creating a high speed hot spot for verizon cell customers as well as near by home users.

Using a wireless phone as the primary home phone can be daunting if you are in a different room of the house then your cell phone.  What would be nice is a docking station, in which you could plug in your cell phone - this docking station would then send a signal out to various receivers, that could be puchased - ultimately converting your cell phone into a 'home phone'.  If the cell phone rang, you could answer the call using receivers purchased and placed in different rooms of hte house.  Currently many cordless phones that are purchased for the home include one base and multiple handsets with docking stations.  This would be a great way to convert a wireless phone into a primary house phone. 

I recently received an email from Verizon regarding changing the terms of accounts.  The print size was so small that I could barely read it, probably size 8 font or smaller, and dark grey instead of black.  To be user friendly, especially with so many senior citizens on line, a larger font would be appreciated.

How about instead of asking me to give up my one bill per month, you quit sending a mailer of some sort to me every day of the week and every week of the month?  I'm sure my one little bill is minimal compared to the thousands of trees per month you send useless advertisements.  I bet you could cut the costs of some of your services a little as well if you didn't spend so much money on mailing!!  Isn't that a great idea?

Right now, FiOS shows actors names that are in the movies, however I think they should add the commentators names that are broadcasting the sports event. Also include the slideline reports names.

Another thing is adding more HD channels:

• CBS Sports Network HD
• E! HD
• ESPN CLS HD (ESPN Classic HD)
• FSC HD (Fox Sports Channel HD)
• MTV 2 HD
• NECN HD
• NESN Plus HD
• SNY HD

I love the look of 1.9, good job there. 

However, it seems laggy to me.  Each new screen takes longer to load than 1.8. 

But my biggest beef with 1.9 is the DVR control functions.  Seems like a long time ago but my recollection of 1.8 was when you fast forward a video you saw a small graphic at the bottom of the screen indicating the speed and direction of your FF.  When you hit "play" all of the controls went away and your video was playing without any graphics or info display. 

Under 1.9 when you're fast forwarding a video you get a lower third taken up with the speed indicator (2X, 4x, etc) but when you hit "play" you get at least a half screen blue graphic with info while your video is playing in the back.  If left unchecked, the graphic stays on screen forever!  So one if forced to make another keystroke to either hit exit or down arrow to get rid of the graphic. 

Why do I need a graphic sitting on the screen anyway?  I know what I'm watching, just play the video.  Does this make sense?

Anyone else annoyed by this function?

Thanks for listening.

Jim

Once again, after five months of problems with my dvr, I continue to try and request support but cannot get anyone to help unless I sit on the phone for at least an hour to get a telephone rep to ask me what they've asked me for five months already.

My set top box continues to shut off randomly.....is that so hard?

How about you make it easier to get assistance and then FIX the problems????

As a Comcast subscriber I would like to know why you feel it necessary to call us "dimwits" in your latest round of advertisements heard on popular radio stations in the Philadelphia area such as KYW 1060.  

When I first had Fios installed the first and formost question I had for Verizon was if I was going to be able to get MLB extra innings and if I would be able to get most Phillies games . I was told I would get the game . Well the season has started and I only seen 1 game so far. There hasn't been a single Phillies game on Extra innings.  This MLB package is a waste ,because I haven't gotten a single game I want to watch.

Verizon needs to step it up and be more like direct Tv, at least on DTV they show phillies games on the team that they are playings network . Direct Tv at least gives a few channels to chose from to find the games I want to see. also I should be able to change my local area broadcasting if i want. another words I live in central Jersey But only get New York local broadcasting in Fios. I do not get any Philly Broadcast and when I called to try to they told me that it can not be done.... Im starting to hate Verizon Fios, they better improve soon or Im out.

After spending 45 minutes waiting on hold , I was informed that the expected speed test results are not guaranteed when operating wireless. Once wired, my speed results were fine. Why doesn't the Verizon In-home Agent prompt to insure the customer is operating WIRED before running the test to get accurate results ?

How about giving back full on demand capabilities on all programming?  Not allowing use of forwarding, rewinding and pausing on some shows on demand is not what was told to me when I purchased my bundle.  I need an explanation.  What gives>

Now that we finally have FOX Soccer HD. We football lovers (soccer for those....) need to ask for more.

FOX soccer doesn't have the rights to Spanish Liga so for me being Spanish this is not enough.

Vote for this!

I am going to create another one for GOLTV HD. Vote on that too!

Hope this time it doesnt take Verizon as long as for Fox Soccer HD! One can dream!!

As a former DISH and DIRECT TV customer, I became accustomed to the TV program guide information havin:

(1) The "original air date" included.

Without this information, it is impossible to determine which episodes are really FIRST RUN, and which are repeats of First Run shows. This makes impossible accurate Series programming the DVR. It also makes it difficult to record a series that is being repeated.

(2) For movies, the 1 to 5 Star annotations.

Having this avoids having to search IMDB, or another Web source, to deternine which films were better reviewed and received.

Please consider adding Free Speech TV and LinkTV, both of which are on Direct and DISH TV.

This could be an industry first. If not available. It would also be inline with Verizon's Community Responsibility Ideals.

Perhaps Verizon should have had "themes".. I believe that someone that has vision issues may be some of the biggest complainers about 1.9 contrasts. But than again, why would they want HD. ADA compliant guide for the Vision impaired? Not that there is such a thing. It could be a Verizon first. I would love to be able to toggle screen guide modes with a simple push of a button. Without getting my glasses.

Is your STB or DVR ADA compliant? Does Verizon consider ADA compliance. Might be a good idea to offer an special ADA compliant option setting for your hardware. High contrast etc.

I know there is another post regarding remote management of parental controls. Now I do like the I idea to allow remote enabling to view a single program. This puts a little different twist on the subject, I do not remember seeing this in 1.9, but maybe it is there.

Enter pin or enable viewing for this program being requested.,

Remotely List program on STB or DVR requesting access.

I would like to see these two remote management buttons for all my STBs and not just DVRs..

If FiOS were to come to the Tampa Bay Area,Bright House Networks would be out of service. It cost me $150.00 a month for TV,Phone,and internet. FiOS is so much cheaper,and overall better,and faster. Come to the Tampa Bay Area,Bright House SUCKS !!!

This is nowadays pretty basic on all search portals.

--adam

{edited for privacy}

It would be great to get Fios in Cape Cod and give Comcast some competition.  Many of us cannot use satellite because of poor connectivity (we tried for l 1/2 years and never got good reception) so we are forced to use Comcast or nothing.  Any idea when, or if, Verizon is planning to install Fios equipment in  Cape Cod???

How about not charging customers a cancellation fee if they are transferred to an area where your service isn't available.   I could understand charging a cancellation fee if customers cancel service where FIOS is available, but to charge a customer who had to move to an area where you don't provide service is wrong. 

This is from Verizon's Corporate Responsibility website: (not sure you are living up to these commitments and values)

Commitment and Values

The Verizon Commitment and Values are the foundation for our culture and guide our every action. Customers First

The Verizon Commitment is to put our customers first by providing excellent service and great communications experiences. This is what we do and this is why we exist. By focusing on our customers and being a responsible member of our communities, we will produce a solid return for our shareowners, create meaningful work for ourselves and provide something of lasting value for society. As a result, Verizon will be recognized as a great company.

In order to keep this commitment, we need to always honor our core values:

• Integrity
  Integrity is at the heart of everything we do. We are honest, ethical and upfront because trust is at the foundation of our relationships with our customers, our communities, our stakeholders and each other.
• Respect
  We know it is critical that we respect everyone at every level of our business. We champion diversity, embrace individuality and listen carefully when others speak.
• Performance Excellence
  We hold ourselves to a very high standard of performance. We prize innovative ideas and the teamwork it takes to make them realities. We never stop asking ourselves how we can make the customer experience better, and every day, we find an answer.
• Accountability
  We take responsibility for our actions as individuals, as team members, and as an organization. We work together, support one another and never let the customer—or our coworkers—down.

Great companies are judged by what they do, not by what they say. To be the best, we’re going to keep pushing ourselves in new and exciting directions. These values guide our every action.