It would be great if Verizon would allow users to use special characters in their account passwords.

I made a SCHEDULED payment ONLINE on a Saturday for the payment to be withdrawn from my account the following Tuesday. However, the date that I scheduled the payment for was NOT the date that popped up on the confirmation sheet/email.  Perhaps Verizon can make it so that customers can cancel and correct the payment dates and/or amounts ONLINE, therefore eliminating the symptoms of high blood pressure because a customer has to worry about the payment going through for a date it wasn't scheduled for.

Ok here is the idea. In my home I can not use cell phones unless I am outside or on the 3rd floor. how about a cell phone that sits in a cradle to charge and get phone calls but the cradle connects to the home phone wire type system so You have one phone number whether your home or away! PS I need this NOW ! TY

I got an idea!

Hows about gettting the people who designed the forums activation website to work on your actual website.  It was much easier to sign up, create an account and login then it is for me to find a contact number to call someone regarding pricing and ordering new service.  Make it easier for people to contact you and you just might have more business....just a thought.  I have 10 years in IT and your current website navigation is lacking imho...if im having trouble hows about the techy potential customers?  I imagine they will look someplace else such as I where its much easier to get my questions answered.  The old saying if you won't service your customers someone else will -Napoleon Hill

I am a huge college football fan who used to play $5/month extra for sports programming during football season, which gave me CBS College Sports (now CBS Sports Network), the Fox College Sports Networks, and some others.

Once the lineups changed to Prime/Extreme/Ultimate last year, however, I found that all of these channels were in the "Ultimate" package that was beyond my budget.  

Recently, the Fox College Sports networks showed up in the "Extreme" lineup (in SD).

I'd like to request that CBS College Sports also show up in the "Extreme" lineup as well - at a bare minimum the SD version.

CBS College Sports broadcasts a multitude of different sporting events that interest me: Patriot League games, Army/Navy football games, and a host of college basketball regular-season games from around the country.  I would think if the Fox stations are deemed worthy of the "Extreme" tier, CBS Sports Network should be too.

I want to know why Verizon doesn’t offer a specific bundle for internet, tv, and cell phones. House phones are becoming obsolete. We need good offers for this. Lets get rid of the house phones and just use cell phones.

FiOS TV has created a separate channel lineup for eastern Riverside County, CA (Coachella Valley area around Palm Springs-Rancho Mirage) that is different from the FiOS channel lineup that serves Ventura, Los Angeles, Orange, and western Riverside counties (the Southern California area lineup card).  When KCET Los Angeles dropped out of the PBS system on January 1, 2011, its role as the PBS flagship station for LA, Orange, Riverside, San Bernardino and Ventura Counties was transferred to KOCE Huntington Beach in a joint press release by KOCE and PBS national HQ in Washington, DC. Southern California lineup FiOS customers were able to continue watching all PBS programs by watching KOCE Huntington Beach.  Coachella Valley PBS customers on FiOS were left in the dark, since KOCE is not offered by FiOS in the Coachella Valley area.  Time Warner Cable viewers in the Coachella Valley are able to watch all their PBS programs, because TWC promptly added KOCE to their channel lineup in January 2011 in the channel position previously assigned to KCET, and bumped KCET to channel 140.  To date, Verizon FiOS has not caught up with Time Warner, and still does not carry KOCE for Coachella Valley viewers.  The only PBS affiliate station offered to FiOS viewers in the Coachella Valley is KVCR San Bernardino, whose budget is too small to carry the major PBS shows like PBS NewsHour, only available on KOCE.  Help!  Please give Coacella Valley FiOS customers a full-service PBS affiliate, which is KOCE (now known as PBSSoCal).

The Daily Show and Colbert Report are on at 11pm in New York but I am in California..  When I had Directv I could watch those shows at 8PM Pacific Time.  Now, however, the show at 11pm Pacific.   Other shows broadcast in Eastern Time usually play 3 hours earlier here in LA.   Why cannot I get the Daily Show 3 hours earlier than Eastern Time also.  It seems that these are the only shows I've run into that do that.  Que pasa?  Why not adjust all shows for the time zone of the subscriber?

i would like to see fios have westchester news. there are alot of people in westchester county who would love to see what is going on in their own neighborhood. also internatinatonal news as well cable has a station where you can watch whats going on overseas. that would be great consider this option please i hope the big heads of verizon read these request that people write that are a big concern for the customers of verizon. thank you

In the ON DEMAND,   Browse All menu I keep getting

Kids Zone

Aniston & Snadlet

Whats hot

Flexview

Movies

Guy Comedians

Free

High Definition

Premium Channels

Zona Latina

MMA Events

Adult

FIOS TV Help

First these are not Alphabetic.  I usually go to FREE or P:remium  Channels   why do I have to see all these other choices first. before  the FREE and PREMIUM CHANNELS  are off the screen and one needs to scroll down to select them.

Last week there was Justin Bieber on this list but its not on this week sooff so I know its changeable. How do I make Free and Premium Channels  the first two choices. I am 67 yrs old and will never choose the KIDS ZONE I don’t even want to see it.

Whats the story.....   can it be rearranged or customized to my liking since its not alphabetical anyway



Menu’s menu’s, menu’s. Who thought up these menu’s. Say I want to watch an HD movie on CINEMAX, The sequence is

Push ON DEMAND

Right step to sub menu

Step down to BROWSE ALL

Right step

Step down to Premium Channels

Right step

Choose CINEMAX

Right step

Step down to MOVIES

Right step Choose A-Z

Right step

Scroll down movie listings and pick one

Summary  six right steps  and five scroll downs

Lets do another one

NOw I Just want to watch a free movie

Push ON DE MAND

Right step

Step down to FREE

Right step

Step down to FREE A-Z

Right step

Step down to channel (lets use AMC)

Right step

Choose AMC HD

Right step

Choose movie

Summary five right steps and five step downs (or choose it because it’s the first choice on the list

IS there a pattern here???? This is tedious everytime I want to find something to watch. The menu’s are too many levels and not always alphabetical so it’s a crap shoot. Also having sub menu’s with more that seven entries requires a lot of scrolling, some of the lists are extremely long.

Can you get your design team to come up with something more user friendly. Maybe some shortcut buttons that can be programmed



In a recent electrical storm, my FIOS Internet backup battery was damaged.  I discovered then that the battery is the primary power source, as well as backup.  Rather than a parallel setup, apparently all power is routed via the battery, in a serial fashion.

As a result, with a damaged battery, I have no Internet access, even though I have no power outage.  Until I get a new battery from Verizon.

A backup battery should be backup only.  All other devices I own with battery backups do not require the battery to operate (from alarm clocks to UPS to home alarm systems).  The FIOS design introduces a single point of failure with the battery, which is not necessary.   Future upgrades, and new equipment, should incorporate a design in which either mains power or battery power is sufficient to have Internet access.