Thrse 6 series boxes are slow enough already. These ads are annoying, but the fact that they freeze the box for a few seconds is the worst. Its hard to tell if the box is doing its "normal" remote lag (annoying inits own right) or whether i am going to be subjected to an ad after the box finally responds. I have usually pushed a few buttons by the time the box can process anything. I am surprised we have not wound up ordering whatever crap is being promoted yet.

I can only imagine how horrible the lag will be with 1.9

Would love for  Verizon to include movie name AND description of movie on Friday night's Pick-a-Flick. Very frustrating to tune in and not have a clue what the show's title is or what it's about unless you catch it at beginning.  I know viewers vote on which movie, which programming may not know about till the last minute--but surely with today's technology you can quickly upload movie name and description,

The HD channels should correspond with the standard channel# Example NBC 4 standard should be 4 in HD. It should have a universal HD standard like add a digit before the number to gain HD access like 902 904=CBS,NBC HD.

Or allow users to modify there channels to make NBC 4 standard def mapped to channel 4 HD so to the channel surfer the channels are what they want it to be yet in verizons case they are universal.

Having recently switched from Charter, I find the only thing better in Verizon/Fios is the picture quality.

  Everything else, including the ability to talk to real agents is far inferior!  

 

The TV navigation guides are especially awful!!   1. You need to be able to get to premium channels without so many steps.  2. You need to be able to navigate in the guide to specific days of the week so you can find a show to record easier. 3. You need to get to free channels without always having to screen down the whole alphabetical list. 4. After watching a recorded DVR show, you need to be able to delete it instantly.  I could go on and on.     Really, have someone look at how much easier Charter's formats are and then just duplicate them.   

Hey, here's an idea.  How about not running people's credit reports until they have decided to agree to all terms and conditions.  I was considering one of Verizon's bundle packages, but changed my mind when I found out how long it would take for installation; however, Verizon ran my credit anyway.  24 hours later, I finally got a supervisor to return my call; however, I was told there was nothing he could about it.  Maybe he can't, but I am sure there is an attorney out there who can.  Does anyone know of anyone else this has happened to?  Maybe we can file a class-action suit.  If so, please respond.  I will definitely be on board!

The bundle discount being applied on the Internet charge doe not benefit those who write off certain charges or get expense reimbursement for internet use.  I would like to see the bundle discount be applied to the total bill.  Therefore I would benefit from your Bundle and the savings would go directly into my pocket!

I understand that the Caribbean Basin is starving for good sat. comms and channels plus its what close to 10million clients getting satellite from pirated signals. Digicel MIGHT BE a good partner in these ventures.

 

 

Do you plan on adding weather nation to your lineup? It is what the weather channel use to be, reporting on the weather.

Will you consider changing the photo of the Asian boy that is displayed on the webmail logon page? I am really weary of seeing the same picture after over five years of being a verizon webmail customer.

After 10 years of being a Verizon customer, most of which FIOS (being first in my neighborhood to have FIOS), I have left Verizon. My experience: service outtage 5/24-6/5, temporary fix with promise to fully fix 6/7. 6/7 appointment a no-show, rescheduled for 6/17. Service out again 6/16, and 6/17 was another no-show. Appointment scheduled for 6/20. Service back 6/21. I was assured credit would be applied 6/25, which it was not. I was assured on 7/8 that credit would be applied 7/25, which it was not. On 8/1, after 1 hour and 6 transfers (2 of which dropped), I finally got a credit of $98.42. Nothing for my repeated calls to resolve or my time wasted. Best the representative could offer was $25 missed appointment credit. All I wanted was 1 month credited ($140). After 3 months of inconvenience and 10 years of being customer, figured this was not unreasonable. Representative could not offer such a deal, and I cancelled on that same call. Shame. Next call is to Verizon Wireless to cancel that service. Lousy company poilicy to not allow for customers to be retained following Verizon errors, mispresentation and screw ups. I am no longer able to recommend Verizon service, and hope my next service provider holds my business and my time in higher regard.

Please add JLTV, Jewish Life TV, to the basic FIOS TV package.  I live in Brooklyn, NY.  There are many Jewish people who live here and the station would would be of interest to them, as well as to many in the non-Jewish community.  This station is available to Time Warner customers (ch. 120) as part of the basic Time Warner service.  

 

I hope my suggestion is taken under consideration.  Thank you.