Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS

Share Your Ideas with Verizon

turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Announcements
.
Blog Options

Displaying articles for: 08-15-2010 - 08-21-2010

graymare

Secure The Forum Login Page

Status: Already Exists
by graymare on ‎08-21-2010 05:31 AM - last edited on ‎08-26-2010 12:36 PM by Employee Emeritus

The Forum login page does not appear to be "secure". The address has HTTP vs HTTPS and I don't see a "lock". Exposes user ID and password to hackers.

 

My browser is Internet Explorer

Status: Already Exists
We did take a look and confirm the flow. When data is submitted, it is sent https as is pointed out below.
Idea Categories:
Subscribe
graymare

Verizon Automatic Updates Needs More Information

Status: Under Review
by graymare on ‎08-21-2010 04:47 AM - last edited on ‎08-26-2010 01:05 PM by Employee Emeritus

Updates show up via a message box stating updates are available- install yes or no. If you click “no”, box goes away. If you click “yes”, updates are installed without a clue being given as to what or why.

 

Before I agree to install updates, I want information about what is being updated and an assurance that it’s a valid Verizon process.

 

If I click “no”, I should be given the option of updating at a later time/date with instructions.

 

I’m just no comfortable blindly installing anything on my computer.

Status: Under Review
Idea Categories:
Subscribe
skrap

Allow Parental Controls to block a specific program

Status: Maybe Later
by skrap ‎08-20-2010 05:05 PM - edited ‎08-30-2010 01:58 PM

Would be nice to be able to block a specific program.  Only having by rating (or complete channel) is too vague (and subjective).

Status: Maybe Later
This is not impossible, but will require some work... so I hope toward the end of this year to move to accepted.
Idea Categories:
Subscribe
Dyan

Release new features ONLY when both PC and MAC compatible

Status: Not Likely
by Dyan on ‎08-20-2010 10:46 AM - last edited on ‎08-26-2010 12:41 PM by Employee Emeritus

I develop marketing initiatives for clients. Never do I allow a digital component to be released unless we have covered both PC AND MAC needs. This is not hard work, folks!

 

I see all of these wonderful features being released but most are not compatible with a Mac. For instance:

 

- I can access Call Assistant but I have to keep checking for new messages, et all. The PC user can download a program that will alert them to new messages. What's up - do you not think Mac users would like the same ease of use?

 

- Media Manager - I realize a lot of folks are having challenges with this program, I am sure those issues will get sorted. However, as a Mac user, I can only stream music or photos. What I really want to do - stream video - is not part of the Mac program. Why not???

 

- And the biggest issue by far - no WiFi access for Mac. I just don't get it.

 

I also don't get that I have to continue paying the same rates as PC users but can't even get access to the services. At the VERY least, until your features are Mac compatible offer your Mac customers a discount until you get the services in line. That would accomplish a couple of things. First, your Mac customers would at least know you appreciate us. Second, the cost of this discount could be incentive to your developers to serve both Mac and PC customers equally. I would bet if there was a shared cost/risk arrangement between you and your developers we Mac users would be better served. 

Status: Not Likely

(I type this from a shiney MacBook Pro)

 

I think the idea is to only ship new features when we cover both Mac OS X and Windows.

 

I agree supporting Mac OS X is important, but let's put this in perspective. 93% of the world's computers run Windows. Even if we remove businesses from the figures, then Mac OS devices are still in the minority... so it is not likely we will hold back Windows support for the majority of customers to wait for Mac support.

 

It is completely common place for software developers to hit Windows first and then follow up with Mac OS X support. Netflix instant streaming existed for quite some time on Windows only.

 

Most importantly if this wasn't true I would be playing Sid's CIV5 instead of responding here... but alas it is only available on Windows and won't hit Macs for 4-5 more months (sigghhh!!!)

 

Specifically related to Media Manager - video is not part of the Mac OS X version because we have to completely re-engineer the software for Mac OS X... very expensive and time consuming... but we are making the investment.

Idea Categories:
Subscribe
prisaz

Make an improvement on the Contact Us page.

Status: Already Exists
by All Star prisaz All Star on ‎08-20-2010 08:29 AM

Change the Live Chat to say Wireless Live Chat more clearly perhaps in the heading. Also Provide a Residential upport Live Chat link on the Contact Us page. Users may not be aware that they must select Call Us to get a Live Support Chat.

Status: Already Exists
Idea Categories:
Subscribe
prisaz

Get rid of the DCT-700 Digital adapters and offer the QIP-2500 at the same price.

Status: Maybe Later
by All Star prisaz All Star on ‎08-19-2010 08:13 AM

This would enable IP on all STBs for those users that want the guide data and other features. Eventually dropping support for non IP based equipment. If Verizon wants to promote the HD and entice users to purchase more services, I say keep the DCT-700 for as long as Verizon wants to support it, and offer the QIP-2500 for $3.99. That would give more TVs exposure to added features such as VOD, and could make up the $2 difference. Then drop the HD STB to $5.99 and let customers get the HD that they are paying for. Now that All bundles include HD in their name. I am sure you would have people ordering HD boxes left and right, and possibly upgrading their services once the advantages are realized. Some customers are probably running the 2500s on an HD set just because of the cost.

 

Just an idea. Didn't some areas get the HD boxes for $5.99? I would be on the phone today ordering hardware. Once the new STB software/hardware comes out, I will probably order more.

Status: Maybe Later
Idea Categories:
Subscribe
Bumi

Expand FiOS service availability to those areas which already have Verizon High-Speed Internet

Status: In Progress
by Bumi on ‎08-17-2010 12:58 AM

Simply put, Verizon High Speed Internet is available where I currently live, but FiOS is not. I find it odd, that only some of the services is available in this area, while the one that is advertised heavily on TV and claiming to be in my area is very much not.

Status: In Progress
FiOS will pass slightly more than 18M homes by early next year. We are adding many homes this year ... hopefully you are one of those homes... if not, have you considered moving ... I heard Rhode Island is lovely in the summer and that Dallas has pretty great BBQ :smileywink:
Idea Categories:
Subscribe
nrp

Talking Caller ID

Status: Not Likely
by nrp on ‎08-16-2010 09:34 AM - last edited on ‎08-26-2010 12:33 PM by Employee Emeritus

Just switched to Digital Voice and lost our ability to have talking caller ID. This is a great feature, especially when the kids are in school, and don't want to switch back just to get that feature back. Anyone out there agree???

Status: Not Likely
Idea Categories:
Subscribe
BBman

Make T1 affordable in areas where DSL does not reach

Status: Acknowledged
by BBman on ‎08-15-2010 07:51 AM - last edited on ‎08-26-2010 12:39 PM by Employee Emeritus

 

I imagine the most expensive part of offering wired phone service is the wiring and the installation thereof. Not so much of the cost is in the box at the end of the wire.

 

Then how come local phone service is say, $15/mo, yet a T1 with two twisted pairs is not $30/mo but $400/mo?

 

Okay, you don't actually USE that local phone line all the time, yet with a T1 you get a dedicated connection down the backbone and industrial reliability and top notch service.

 

So would it be possible to use a T1 in a DSL-like fashion with a router in the nearest phone box that allows many households to share the same connection through the backbone?

 

With more and more people using cell phones this seems like a nice way to utilize and generate revenue off the existing infrastructure. You can't beat the reliability of a wire, so I think there's value.

 

I have paid $100/mo for years for my ISDN but switched to wireless internet when it became available to me, as it offers 400 kb/s for $60/mo. If I could get 1.5M or even something shared for a sub-$100/mo price I'd go for it.

 

 

Status: Acknowledged
Idea Categories:
Subscribe
topdog

forwarding E mail

Status: Maybe Later
by on ‎08-15-2010 05:50 AM

I woyuld like  have the ability to forward an entire E mail  message as an attachment.  Comcast has this and I found it the one thing I liked about Comcast.

Status: Maybe Later
This would be an enhancement to the application. We will assess it vis a vis other customer driven enhancements.
Idea Categories:
Subscribe
Have an Idea?
If you have a new idea to share, please search before posting. Many times someone else has already posted your idea and you can just vote there instead!
Twitter
Interesting Places
 
  Twitter     VzW Developer
  Facebook     BlackBerry
  Verizon Policy     Palm
  MySpace     Windows Mobile

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Shop Standard Services

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings

Support