Currently, the Fios 3/1 Mbps Internet and Phone bundle offers National calling and other features, regardless if the customers require such calling distance and features or not.

The Verizon Product Manager may want to include some options to ensure Verizon gives the customers what they need and Not what Verizon wishes to make them accept. 

If the plan does not meet customer's requirement, upgrading current DSL customers will be a hard sell and unsuccessful.

Propose:  Fios Internet /Phone bundle

Offer Fios Internet 15/5 and Regional phone service with no additional feature    at the same price   as the

Fios 3/1 Internet with unlimited National calling, caller ID, forwarding etc., etc.  

Remember, often the customers keep the landlines just because they can and not necessary use it for outcalling purposes.  To force National calling etc., onto these customers will be unsuccessful.

The proposed option at least offers more speed instead of forcing long distance unlimited calls etcl, on to the end user and this makes it more palatable for the customers to upgrade, especially when the infrastructure is already in place.  Once the DSL customers are upgraded and become accustom to the 15/5 speed Fios has to offer, it will be easier for Verizon to upsell them into a higher speed category and perhaps even into the Triple play.   Not to mention removing the chances of the  Verizon DSL customers going to other providers.

Sounds like a plan??

I would like to be able to block ALL email EXCEPT for specific addresses and domains I specify.  It is too annoying keeping up with dozens of daily spams when they keep using new addresses to bypass filtering.  The proliferation of new addresses makes the current spam filter and normal blocking virtually useless.  I realize the responsibility this places on the user to add the new addresses and domains they DO want to hear from.  However, that is really no different from the current advisement to add addresses and domains to ones contacts.  If the technology exists to block certain addresses, then it is a short change to do the opposite. I would also like to be able to do this with phone calls as well.  The Do-Not-Call programs can't keep up with the boiler room call centers that keep moving and changing phone numbers.  If I want to hear from someone, my phone would ring.  If I don't have their phone number entered, it would not ring.  Again, my responsibility to keep it current.  And again, no worse off than not being home and not having an answering service (as an example).  I want to take back control of the services I pay so much for.

I think that Verizon is a large enough Company to realize that they should recognize our Olympic winners.  Especially, the dedicated and talented American women and in particularly the five gymnastic young women that fought with all they had to make America champs.  They call these heroes the Fierce 5.  The captain of this team, Ms. Alexandra Raisman should be rewarded for her fierce courage in bring this ship home sailing with Olympic gold and American pride. 

{edited for privacy}

Was just hooked up taoday with MR-DVR, phone and internet. So far so good. My only complaint is that you can not create series recordings from ALL the boxes (I specifically asked about this numerous times and was told YES.) and that you can not view upcoming recordings from ALL the boxes.

I suppose as technology eveloves this will be possible.

When selecting to record a future show on the website, the current window is grayed out and a new record confirmation window appears at the top. When already scrolled down in the listing to select the show, this new window is not in sight. The user has to know to scroll back up to the top to find the window. The window parameters should be set to display in the middle of the current visible section of the window. If one scrolls up or down, the window should stay in the middle and always be visible since it is on top. This is an easy change.

Also, it would be good in the record confirmation window to allow the user to extend the recording by the 30, 60, 120 minute options. I record a lot of sports games and end up having to record multiple shows after the game to be sure that I get all of it.

Thanks -- DG

Has no one suggested this yet? Explore the possibility of Verizon offering Tivo boxes as alternative.

Maybe a licensing agreement whereby Verizon can put their log on the box but the boxes are built to Verizon's specs.

Who wouldn't want the Tivo Gui? Might be worth looking into. Offer with option to buy also. I have had the Tivo Series II box for over ten years now and am eager to buy the newer Premier box with multiple tuners. Verizon could have Tivo build in the cable card into the boxes. Their gui might also offer other opportunities for marketing and features.

Tivo lovers unite, vote up this suggestion, now!!!

Why can't someone develop the idea of the dvr recording when the actual show or movie starts and ends instead of just going by the scheduled time?  It seems that a lot of shows are not being recording fully because of sporting events running longer than scheduled or some other reason delaying the scheduled start time of the recordings you have set.

Over the last year I have spent a lot of time in the Netcong area.  I am amazed at what I see re: your employees and trucks.  On many days I  see your employees and their trucks parked in the Adam's Bakery and Bagel in Budd Lake up to 9:30am.  When are these employees supposed to start work?  

Recently, I  walked near the Ford dealership near Wiltop Rd., Netcong.  There were 3 trucks parked on the side of the road.  One guy was on a pole working.  One guy was in his truck reading a newspaper.  The 3rd guy was in his truck sleeping.  It was 3pm.  I don't  think they were on their own time.

Yesterday I was downtown Netcong.  3 verizon trucks parked in the Quikchek parking lot.  Coincidence? What was that a koffee klotch?  

We all know labor costs have a direct bearing on phone, cable and other costs.  Who supervises these employees?  What controls do you have in place to monitor employee performance.  We don't have FIOS in Netcong and I was looking forward to it in the next 50 years but I am having my doubts re: possible costs.  

Does management care?

I use the reminder feature to turn my STB to the proper channel each morning on my TV. I have the TV set to automatically come on. Would be nice to have a series type option like recording that also works for reminders.

Why not assign letter or number codes to the phone techs.  When a customer has a good experience, they could notify Verizon at an E mail adrdess assigned for that purpose.  Every month, the votes could be counted and the winning tech could get some kind of a reward.  ( perhaps a  monetary reward.)  Everyone work harder if they get a pat on the back occasionally instead of nothing but negative complaints.

Everyone is a winner -- the technician, Verizon, and the customer!!!