Customers With Disabilities
giengmil

bill payment

Status: Acknowledged
by giengmil on ‎10-22-2013 07:18 AM - last edited on ‎10-25-2013 05:17 PM by Moderator

Every other entity to whom I pay my bills online take me directly to my previous form of payment when I want to pay my current bill.  I wish Verizon would do the same.  I don't need to be asked every month about enrolling in auto pay or asked about other forms of payment before getting to my previous form of payment.  Please change this.

Status: Acknowledged
Understood. Thanks for using Idea Exchange.
Comments
by Admin Emeritus on ‎10-22-2013 09:12 AM
Status changed to: Acknowledged
Understood. Thanks for using Idea Exchange.
by bob2112 ‎10-22-2013 08:32 PM - edited ‎10-22-2013 08:42 PM

i feel you pain  ///   i agree 100 %

by wildbill1205 on ‎02-19-2014 01:37 PM

Why can't FIOS and your cousins at "wireless" come up with a similar bill system. Wireless accepts debit and credit cards and FIOS won't. My income does not follow the calendar and auto pay is useless. And why can't you change a billing date at FIOS like your "wireless cousins?

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