Share Your Ideas with Verizon

[#1]

Due to a few issues I am constantly having  1. STB does not respond to any remote control  actions  2. channels remap themselves so they are not  where they are supposed to be.  I need to reset my stb.  pulling out the AC power cord is a pain because of where the boxes are located. and  going thru the menus on the website are a pain in the **bleep**. Why cant we have a 3 button salute on the remote similar to  Ctrl-alt-delete on a computer

[#2]

I assume just power off and on from the front is not enough?

If it is not responding to remote commands, then how would you expect a key combination to get through to STB?

Depending on the model, there is a way to get to an optional menu.

[#3]

Already exists really.  On th box menu if you got to the In Home Agent there is a reboot as well as a Fix STB Issues selections.

[#4]

@keyboards his complaint was how to reset box when it doesn't respond to remote. No way to get to home agent in that case.