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Enter New Idea

I called to inquire about the benefits of upgrading my TV service to Quantum Enhanced.  I was told about the benefits of being able to recored more shows at a time and being able to fast forward and rewind live TV.  But I was not informed that I would be losing my Pandora Widget.

 

Sadly I only learned that after I had already upgraded.  It would have been nice to know that I would lose Pandora when I was inquiring about the upgrade.  Now I'm left wondering what else will I discover that I've lost.

 

Status: Acknowledged

I rented a soccer movie! The only "adult" content was a four letter word here and there spoken by the coach in the movie; otherwise this could be considered a totally "clean" family movie. Why, then, did Verizon email me "Thank you for renting an Adult Title?" This is embarrassing as my email account is not password protected as this is my home computer and I see no need to hide anything - but I do not want my kids or anyone else to see an email like this! Can't you think of another way to describe a movie such as this? Thanks!

Status: Acknowledged
When the stb receives a key press from the remote, have the stb emit and audible click or beep or even a visible flash on screen.

Currently the system feels dead and unresponsive; I am often uncertain whether my key press was received.
Status: Acknowledged
trackercode

Unique Channels Guide View

Status: Acknowledged
by trackercode on ‎07-25-2014 10:27 AM

Verizon offers, by default, the many guide views (Favorites, Subscribed, All, HD Only, etc), however, there is one view I would really like to see: HD Mixed. It's great seeing the channels I get in HD, however, I'd like to also see the channels that I only get in SD (so exclude the channels that would "automatically" be switched to their HD version if I clicked on them). So, I could have a guide showing all of my subscribed channels, at their maximum resolution. So instead of:

 

Food Network (SD)

Cooking Channel (SD)

Something (SD)

Something2 (SD)

Something (HD)

Cooking Channel (HD)

 

to be

 

Food Network (SD)

Something2 (SD)

Something (HD)

Cooking Channel (HD)

Status: Acknowledged
ItMakesSense

Merge All Accounts

Status: New Idea
by ItMakesSense on ‎07-28-2014 01:20 PM

I have been a customer with verizon wireless for many years. I recently signed up with verizon fios television and internet. It's inconvenient to have two different online accounts for each of these services. I wish I would have been able to add on the residential services with my wireless account and combine them into one bill. 

Silverheart

Remove inappropriate on-demand ads

Status: Acknowledged
by Silverheart on ‎07-21-2014 06:55 PM

Now that the channel guide has been updated, the bottom frame advertises on-demand movies. We find many of these ads inappropriate - as we don't want to see erotic or demonic movie ads - especially considering the kids.  We would like control over what we watch - including what is featured on this channel guide. This should be appropriate for the whole family. 

Status: Acknowledged
MILESTOGO

GEM SHOPPING NETWORK ADDED

Status: Acknowledged
by MILESTOGO on ‎07-24-2014 11:20 PM
CURRENTLY I AM ABLE TO WATCH GEM SHOPPING NETWORK FROM 11PM-3AM PT. ON RLTV. THIS IS A GREAT CHANNEL AND SHOULD BE AVAILABLE 24/7. PLEASE ADD ASAP.
Status: Acknowledged

 

Can you have more internet speed testing locations since the closes is in Los Angals which is like 4 houers away. It is better if there was placed closer such as Riverside, CA so that when testing it would not have to send the info as far. Also this would help reduce sever load as well so that there is not too much stress on one location. Please see if they can do this soon so I can haver better accuracy in results.

Status: Acknowledged
heroman

Add German Bundesliga Soccer

Status: Acknowledged
by heroman on ‎07-22-2014 05:14 AM

As the world now knows, the best soccer is played in Germany. When are you going to add Bundesliga soccer? I understand that Fox Sports is carrying it in 2015. Will you?

Status: Acknowledged
kim1

Inprovments to intnet speed and qulity

Status: Acknowledged
by kim1 on ‎07-22-2014 12:58 AM

I hear that upload speeds are now going to be matched with download speeds however I think you could do things better such as making a 25mbps as the lowest tear on internet speed and make a 750mbps speed avalible as well as a add on opetions for hier uplaad speeds if the user needs more upload bandwith then download bandwith. Also can you please stat work on a 802.11 ac wifi router capable of supporting 1gbps on wifi and more than 4 enthernet ports.

Status: Acknowledged
p-a-dave

TV Features

Status: Acknowledged
by p-a-dave on ‎07-12-2014 02:14 PM

Verison, plese, please bring back the size function on the remote (# button)!!!  It made watching standard definition tv so much better.  now we get either black bars or a wide stretched screen that makes everything look too wide.

Status: Acknowledged

I have a good example of what I am talking about in my title. If you go here http://www.verizon.com/home/MLP/quantum75.html?X1=FQU512&promotion_code=JUNCT/W04&CMP=AFC-CON_2014-Q...

 

It says $5 a month upgrade from 50 mbps to 75 mbps upgrade and says limited time offer. Well I did qualify for this but now its expired, but if you click the upgrade for the $5 more  amonth upgrade the only offer it gives you is the first month free then $10 a month.

If the deals are expired REMOVE the webpages for the promos.

 

 

Status: Acknowledged

If the system is good enough to record from 10 TVs at once, why can't it store the TV id with the show and when a user wants to display recorded shows he has the option of choosing the TV id and only gets the shows that were recorded by that particular TV.  Putting all recorded shows into one big bucket meams the user has to look at all recorded shows and try to find his own.

I currently have FIOS with multi-room DVR and it works great.  Thanks

Status: Acknowledged

#1. You should list your job openings by state not city. It takes forever to find cities close to me. For instance i'm from New York. If i'm looking for a job in New York I have to scroll through a hundred cities just to see opening instead of just clicking on a New York button and leading me to all the jobs listed in New York.

 

Example: New York  "click on it"

                  yonkers

                  scarsdale

                  white plains

                  

Maybe even list the counties instead of this :

 

 

                   athens, georgia

                   a          , texas

                   a, california

                   albany, new york

 

IT TAKES FOREVER TO LOOK THROUGH ALL OF THOSE CITIES TO FIND LOCAL CITIES. 

 

 

                   

Status: Acknowledged
sbhnet

Update PDF Channel Listings

Status: Acknowledged
by sbhnet on ‎07-19-2014 06:57 PM

The channel listing for my area is over a year out of date.  If you're going to continue to provide a link to a pdf users can download, please update it more often and/or provide information as to when it will be updated.  Thanks!

Status: Acknowledged
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