Provide a means of blocking calls based on caller ID and community votes.  

For example, suppose I get a call from one of the lower-your-credit-card-interest-rate scams.  I should be able to flag that call after hanging up.  

Flagging could be done in one of two ways:

1.  For those who get e-mail notification of caller ID, provide a link in the message for "Report this call as fraud or scam."

2.  Provide a "star code" (e.g. *61, *92, etc.) to flag the last call as fraud/scam.

After enough users flag that number, calls from that number should be blocked for anyone who has enabled community-based blocking.  The fraud/scam caller should be dumped to a voice message that informs them that the Verizon subscriber has elected to block calls based on community feedback.  

Provide a means of requesting removal whereby the caller has to provide actual identifiation, contact information, etc.  That way, only legitimate callers, such as political campaigns, would request removal.

Details about how many votes, the time frame for the votes, how long the number stays on the phone-spam list, how to weight votes (e.g. Bob Smith, who continually flags numbers no one else does), etc. can be adjusted.

If you provided this feature, you would find a lot of very happy customers and probable no small amount of new business.

Seems that there is a very easy and efficient way to block robo calls.

 Simply ask the caller to "Select 8" from the dial pad

A robo caller cannot do this -- thus NO robo calls get thru

This plan is in use in Ohio by Cinci Bell

   (User must select use of this)

The digital voicemail is not up to Verizon standards -

• it is a slow login every time I want to check voicemail
• message playback is clunky, slow and unreliable

Too many Java updates, and tries to install Ask.com tolbar every time.

CallWave had a way better call/message interface - no Java, logged you in when you turned on your computer. Scroll through new messages on top, numbers below (eRollodex) - pops up onScreen when when a message is left - not clunky and unreliable.

I love my FiOs service - but you need to do better here

I know Verizon has long been good at engineering -- I am very happy with most of engineer products from Verizon so far, except some of them. 

I wish I could, not far from today, I could download a SoftPhone software from Verizon website, or from my account, install my PC and iPhone, so that I can use my address book either in my PC or iPhone or even on Verizon account, to call anybody in the world. Today, I can do this only from the following combination: 1) my verizon home phone, 2) Google voice, 3) my iTalkBB phone 4) my iPhone softphone apps from a) Google voice, b) iTalkBB, c) Skype --- I believe verizon has the capability in doing those all!!!

The benefit I may be able to gain is to use only one phone number to dial out so my friends or customers will not need to think about dialing or texting me which numbers.

I can share with you that right now,  I don't give out my verizon phone number since the Verizon function is not rich enough  even though it has the great calling features today, such as "Simultenious Ring", "Forwarding" and" and "Follow Me".  I am using Google Voice virtual phone number to forward back to my Verizon home/Soho phone number to do it, this way, Google Voice has all of the "Simultenious Ring", "Forwarding" but not "Follow Me" function, but much more, such as text message, phone logs, especially SoftPhone on my PC, iPad and iPhone, no matter where I am, at home, in office or in a hotel in anywhere in the United States or out side the country, people on see my Google phone number, or only need to remember my google phone number. I hope Verizon can get into this tech world and do better than Google Voice. 

See -- here I can only use my Verizon phone when I am physically at home, not I don't want to give this number out in case other people call me that I am not able to answer.

Thank yuo very much and hope you success!!!

{edited for privacy}