PLEASE remove the Verizon Tip of the Day that appears when the TV is first turned on. Using the suggested Menu button to switch to live TV does not work on some models. The set top box is automatically cut off and has to be turned back on, which cuts the TV off. It's an aggravating time consuming process. I don't even read the tip. I just want to watch my program.
I found out Verizon is able to access any information and setting in the FIOS router in my house even when all passwords and settings accessible to the user in that box have been changed. I found this this when I tried to pay my Verizon Bill (I have FIOS TV and Internet service) and found out displayed on my web page the SSID of my home Wi-Fi for which the broadcast has always been “disabled”. By clicking “unhide” it also displayed my home Wi-Fi password on the same web page. I was confirmed the protocol used is CWMP which the user has no way to block on the router.
It is similar to an owner renting a place and keeping a back door, or copies of all the keys (even of the safe inside the house) without telling the tenant, without allowing him to change any locks, and getting into the house to do some updates/modifications without the tenant’s authorization.
Verizon should at least provide an opt-out option preventing them to have access to our private networks and not to provide "what they call help" to customers against their will.
When I go to a page on the My Verizon portion of the site a popup help screen routinely appears. Usually within 2-5 seconds. How about letting me read the page, or at least the heading, before asking if I want help?
... it is possible to gain access to security-related wireless information on MyVerizon. This situation is similar to that encountered in STB menus where such information is also displayed. The release of IMG 1.9.4 addressed this issue for the STB menu, but the issue still exists on MyVerizon.
It is not at all clear that this feature is a good idea, but even if it is decided that that's the case, there should be an option to prevent the display of sensitive user information on the MyVerizon servers.
Verizon is allowing 3 Network trackers (Omniture, Dedicated Networks and X+1) and 5 Companies ( Real Media, Omniture, Visual Sciences, Double Click and X+1) to hang tags and track us. Please, just stop allowing the tracking
So I just go the word that MSN Premium will stop being my ISP portal for my verizon/MSN email accounts, unless I pay more for MSN Premium.
I suppose this is because Verizon wants the ad space/revenue. The only thing is when I went to log on, I get an error message that is not decipherable (may be user/password error, but who can tell????)
BRING BACK MY MSN for FREE. I pay enough for the service that I do not deserve to be nickled and dimed like this.
BAD IDEA. The $2 fee to pay your bill didn't work, so let's try this!!!
Please take the tablet giveaway ad off the home page. It is so annoying that I have changed home pages until this giveaway is over. If you must have it, just place it somewhere on the page without the pop-up.
I know many of us work for companies that have discounts with Verizon Wireless. Yet when we sign up for Verizon TV/Internet/Phone company - the discount is not carried over or available. So if you are going to operate totally separately - why make the Connections site so hard to find? Additionally - why not have a button where you can see at a glance all the companies that are currently signed up? My company goes by several different names. Lastly, and most importantly, I could absolutely not find any directions or contacts that could direct a company on where they could sign up to be a Connections participant and get a discount out to their employees. It would be awesome if you could provide a contact easily found on your website or directions on how to apply to be a company participating in your Connections program. Thank you.
This is absolutely ridiculous on the number of pop ups/ins, sliders that come across from the side on the screen when a person signs on to their account page to check on something. This should absolutely be reduced. I could not even see the icons I needed to get to. Something was always asking me if I needed to chat or you could be a winner for something Verizon is advertising. It was nonstop. Very irritating. Makes me not even want to sign in to my account. Very frustrated with all this nonsense.
My idea is not just of my own thought but of many others. I should not have to see any biased news postings/links referring to a presidential candidate on My Verizon's Home Page. It is biased in that it cast a negative light on a certain presidential candidate. I,We can look up that news on our own instead of having to look at it by force.( we do not need any helpful links) It would be in My Verizon's best interest not to forcibly post the news/links in a highly competitive consumer driven entity that wants customer retention.Therefore, My Verizon should not share it's own political opinion's/postings/agenda with it's customers no matter what political candidate it supports. ...Thank You
I recently discovered as I was paying my bill that you are blatantly displaying my SSID/Key on the My Account page. I took to Twitter to see what the deal with that was and after some great DMs/follow up, I was told to send the idea here. They tried to see if the info could be removed or hidden and it cannot.
To me, this is a pretty bad thing to display anywhere outside of the router setup. If the site or an account gets hacked, this info is readily available to the intruder. I was told that shouldn't happen because the site is secure. The site may be secure but that doesn't mean it's not possible to break in. Don't turn a blind eye to this. Stop gathering router info and placing it outside the setup screens.