Two problems with call blocking in Digital Voice. 1) There should be a feature so you can dial a sequence of numbers (like *86 does to access vmail) and have the caller automatically added to the block list. It seems like unnecessary work to have to do it from the call log. Which brings me to problem 2). We receive (several times a day) robo calls from 234567890. That's a nine-digit number that "add to call block" doesn't recognize as a valid number, so it won't let me add it. System should be changed to allow blocking of any call, regardless of what number those robo morons dream up.
Since switching to FIOS from Cox, we have received numerous voice mails with no message attached every single day - some days more than a dozen. Virtually every one of these is from a robo call. I can't use call blocking because of the limit on the number of different numbers these come from, and there are just too many of them to keep track of. It is quite time consuming to manage these unwanted voice mails.
How about modifying the voice mail protocol so that the caller must enter a digit or sequence of digits on the keypad before they can leave a voice mail. This won't eliminate all of the unwanted (and normally empty) voice mails, but it should eliminate quite a few.
The do-not-call list no longer works, so it's time for Verizon to do their part to help their customers with this real problem. You've given us caller ID so we can just not answer unwanted calls, but that doesn't help if they caller allows their call to enter the voice mail system. Without a more effective way to deal with this problem, I may have to resort to turning off voice mail completely.
I have verizon voice. In order to go through and manage my voice settings, I have to go through multiple epileps inducing ads and multiple screens. Make the interface fast and simple!! The internet is fast everywhere except verizon!!
You can do better. Also allow call manager from your mobile app.
Your home control is a good example of what you do well. Great product.
Telemarketing. It is very simple. In a mannner similar to call intercept. allow a restriction that requires ( at our option) to do something like press # to connect. RObocalls would be eliminated.
I keep getting robo calls lately from various companies about the NY Power Assist program. I'm in area code 914. I have filled up the 10 numbers in my block incoming calls list.
I am on the National DO NOT CALL list - my number has been on that list since 2003 (verified this today), and I have filed complaints with them - but it seems like I have to file a separate complaint for each number the robocallers use. SIGH.
The robo callers keep changing the last 4 digits of the number they call from - I need to be able to block all calls from a given area code or area code and prefix - in this case (347) 502-. They are also spoofing the Caller ID - appearing as Gas Assist, Winter Rebate, Rate Approval, Benefits Pgrm, etc.
Also - I'd like to be able to use the "Do Not Disturb" setting in the following way: all calls go to my Voicemail except a "white list" that ring through. Due to an elderly parent - I really need the ring through, rather than sending all calls to Voicemail. Currently you can only provide "while list ring through" for 10 numbers with the setting that all other calls get a Verizon automated message (not a message you can change) and the calls do not go to Voicemail. I want the calls to go to Voicemail so I will have a record of who called - and can call back important calls I missed. OR if there is a reason the calls cannot be sent to my voicemail, let me edit the automated message so I can give a time to call back, or another number to call - like my cell, so callers can leave a voicemail there.
SurPeru I have asked for since I signed up with FiOS TV 6~7 years. Be Better than The ones with the sat. dish. All SD. I will pay you more money. Right now I must still pay them $43 for the minimum plan, in addition to what I pay Verizon. It made me look real hard at my renewal. Thanks for you concideration.
Your Spam filter doesn't work AT ALL. If I move it to Spam I don't want to see it anymore. But they're all back the next day. Half the time Verizon email chokes up even trying to delete them. Makes me realize Verizon is taking sides with Lowermybills.com and Walmart over me. You have competition and you need to be better than they are....you're not.
Oh, and I'd rather not go through two pages of Verizon spam to get to my email. .
ADD TV JAPAN HD. I'm from Japan living in Pittsburgh. And I have TV Japan, but the SD picture doesn't look good on my HDTV, Verizon FIOS HD Looks amazing. Me and my friends want to see TV Japan in HD, Verizon Fios offers TV JAPAN (SD). Please Offer TV JAPAN HD. Dish Network and other cable providers offer TV JAPAN HD. TV JAPAN HD PQ is Amazing. Please offer TV JAPAN HD. Thanks!!
Please combine the duplicate requests for a Pandora Widget. Some are marked duplicate but not locked and some are locked. There are a total of 27 requests for this great idea. Can we total all the votes under one idea? Although some might be duplicate votes, I think they should all count because Pandora smokes under Tivo, which I gave up. Pandora Pandora Pandora!
Joe I know you like this one. The free version does not allow you to do as much and is partially supported through restrictions on the number of songs you can skip, thus promoting the various artist's music from the studio labels. Also has a commercial or two now and then if I recall. But there is a subscription version that allows the user to do so much more. Verizon would probably be able to get part of the subscription fee if it were available. More revenue, but I would not charge more than what the other providers charge for the subscription version. It may be regulated by Pandora and you would just get a cut.
Please, we will like to see channels like beIN Sports, Mega TV, Mundo FOX and America TeVe in Phoenixville, PA. I'm a fourth month old customer but I'll heard in a while hasn't been added any spanish channel to La Conexion line up.
Verizon's price increase that will go into affect on tuesday for all of their movie packages, sports package and spanish package should at the very least include some more movie channels, sports channels and channels in spanish. Now i am well aware of the sony movie channel, BeIn sports, the pac 12 network that are on their way but that is simply not enough to justify the price increase for all of those packages. I see that you are actually going to be removing channels from your spanish package starting with tele amazonas channel 1706 but no channels have been added to the spanish package in about a year. The addition of BeIn sport espanol is not enough to justify an increase so at the very least verizon should be looking to increase the amount of channels that are in that package. Cnn latino maybe on its way but that is still not enough when the competition has channels that verizon could very easily add but as of yet they have not done that. Peru magico, canal sur peru, latino america tv, canal de las estrellas (channel of the stars), and tv venezuela are just a few that could be added. Now the excuse that there is a channel like canal sur channel 1549 which has a few shows from peru so that should suffice is not enough for people who want that channel because comcast, time warner, and cablevision all have both canal sur and canal sur peru. The excuse that there is some content on canal sur from peru so that should be enough to satisy people who want that kind of programming is bogus because you have centro america tv channel 1703 which has many shows from el salvador like hola el salvador (hello el salvador) when you already have a 24/7 channel from el salvador on channel 1509 called television el salvador. There is a huge appetite for this kind of programming and to not add it would be counter productive to what verizon is ultimately trying to achieve which is to try to add as many customers as they can so that they can all enjoy what it is that verizon fios has to offer.