Your FIOS voice mail isn't good. Why not make it like the standard out there. Both at work and with Verizon wireless, the number options are the same.
My biggest gripe is that after a message plays, you con't give me an option to delete it--as with verizon wireless. I have to listen to it again and then press <3> while listening. If I happen to listen to a message and wait just a second after it finishes, pressing <3> for delete puts me into some other mode.
Fix this and you'll make me an even more satisfied FIOS customer!
Kent S.
Just came over to FIOS from Xfinicrap. Voicemails should be available in the email folder. That's the only thing I'll miss from over there. I could listen to voicemail, or view a transcribed copy in my inbox.
It is hard to remember all the channels I receive.
I would like the option to grey out the channels that are not part of my plan so that I don't have to browse channels, choose something, then find I don't get it. Also, make it impossible to record channels I do not get on the DVR.
We need the ability to schedule the recording of a show to end early as well as after. So many shows now end a minute or two after the hour it messes with the scheduling of the next hours recordings. Also it would be helpful to be able to start shows after not just early.
Since BBC-HD has already been asked for I'll as for some more. I have the Ultimate HD package and have little interest in sports, yet that seems to be all we're getting as far as new channels these days.
Cartoon Network HD has tons of new HD programing, the Brave and the Bold, Sym-Bionic Titan, etc.
Since Funimation switched over to HD, FIOS now streams the HD channel downconverted on the SD channel and it looks terrible. The resulting picture is either 4:3 letterboxed, or even worse, for 4:3 programming we have a postage stamp sized picture. It's virtually unwatchable. Please add them as a full HD channel ASAP.
Thanks for listening.
Please update the channel lineups that can be printed online. The last update was 2010 and the Select lineup is not available. I understand I can view the lineup online and in the guide. I have an elderly parent that just likes to have a printed lineup in his hand to look at. Thank you.
It would be similar to email spam. In the call log, the owner could mark the caller as spam. Future calls from that phone number would ring straight to voicemail.
I am a bit disappointed with my upgrade to Fios Digital for not already having this feature.
Desperate need for Fioss Channel Guide for older folks who are computer/tv services illiterate. Totally unavailable is downloadable channel lineup with
- local channels ABC NBC CBS CW and affiliates
- music choice channels (can't find listing anywhere)
- the above listed in numerical order
Please, you dug up this over-60 community for this great digital service, and some have gone back to Comcast to get a channel listing.
The subject says it all. I combed through the management options before posting this so do please let me know if this obvious benefit exists already and that I just missed it. Thanks.
How about adding the ability to ACTUALLY mange email accounts. Add the function to change the password for the accounts email address.
Brighthouse does this very easily. If a password is forgotten or the user wants to change it, it is just logon, choose the email account and change password.
Verizon FIOS does not have this option. Please add this.
I can't make a post that includes personal and account information. I think We need a private support board that customers can access, and post private information that only Verizon and the customer can View. Sort of what they have on DSLReports.
Currently you cannot change from new and repeats to only new shows. This is REALLY frustrating as I keep getting way to many shows recorded that I have already seen and I cannot change it.
Am I missing it? If so, I'm not the only one - but is there a way to ONLY see the channels in the package we pay for? *(Without having to manually go and put everything in to a Favorites.)
Try this... This was originally posted by 22Becca22: I'm posting the solution here as well.
>Menu -- Settings -- Television -- Last Viewed Guide State -- Enable (as checked)
>Then go to Guide -- Options -- Subscribed Channels
This ensures that everytime you click on 'Guide', you'll only see the subscribed channels on the guide listing.
To go back to viewing 'All channels' on the guide, go to Guide -- Options -- 'All Channels'.
There is no easy way to get and read your entire Bill before you pay your Bill.
Your website is HORRIBLE. I have been trying for over 1 week to pay my bill. I can't even pull a copy of the statement. This is the worst website that I have ever tried to use. Tonight I was finally able to log in and then pay the bill. But I can't even pull a copy of my statement. This is ridiculous.