Here's and idea, stop overcharging your long time, loyal customers. This way you won't be forcing them to drop your services to get a better price. In almost every other business model long time and loyal customers get better pricing than new customers. Instaed you bend over your long term customers and rip them off.
The absorbitant fees you charge for your cable boxes, which you require to make your services work, are criminal. $40/month, forever, for equipment that cost Verizom less than a couple of hundred dollars is one of your biggest problems. And then, to top it off, you have to jump through hoops when you are made to return the equipment. Figuring that I have paid off the equipment 10 times over I should own it by now! Verizon was bainging us $240/month for what Cablevision is now cahrging $120/month. My advice to everyone, be cuthroat and dump your provider as soon as your initial term is up, it's the only way to keep from being robbed.
I am not sure why I am bothering again, because the thread will probably just be moved again without any response at all from Verizon which is insulting to a long time customer. -- Could we PLEASE get an update to the status of WIndows 8 and Windows Phone 8 Apps for Verizion FiOS. It was responded to and acknowledged back in 2012 and we have not heard a word since... Please provide an update and just don't move the post..
To conserve HDDVR capacity I record in SD at times but there is a problem.
The video aspect keeps automatically switching to small partial screen every time we speed through commercials so we have to readjust video aspect back to full screen. That's 3 clicks on the aspect button after each fast forwarding through each commercial. Switching to smaller video aspect also occurs at show change when one show ends and the next begins. This makes no sense and is user unfriendly. Their are many other situations that the video aspect automatically switches back to partial screen and it has to be manually corrected. You can't take a fast look at the Weather Wigit or Search a show or in and out of Guide without that aspect automatically switching to partial screen.
Please make the aspect manual so it doesn't keep changing incorrectly automatically
or make it adjustable settings with the a manual default. Please offer Manual and Automatic settings .
I've had no luck suggesting this to verizon's Fiber solutions department for many years.
I found out Verizon is able to access any information and setting in the FIOS router in my house even when all passwords and settings accessible to the user in that box have been changed. I found this this when I tried to pay my Verizon Bill (I have FIOS TV and Internet service) and found out displayed on my web page the SSID of my home Wi-Fi for which the broadcast has always been “disabled”. By clicking “unhide” it also displayed my home Wi-Fi password on the same web page. I was confirmed the protocol used is CWMP which the user has no way to block on the router.
It is similar to an owner renting a place and keeping a back door, or copies of all the keys (even of the safe inside the house) without telling the tenant, without allowing him to change any locks, and getting into the house to do some updates/modifications without the tenant’s authorization.
Verizon should at least provide an opt-out option preventing them to have access to our private networks and not to provide "what they call help" to customers against their will.
Heres a thought why dont you make a type of ON DEMAND only service include all new pay movies and preamium channels movies and series without subscribing to channels and include every on demand available. You can call it On Demand preamium, which includes all on demand movies, all on demand new movies, all on demand preamium channels and any oher channels that offer on demand but without the regular or other cable channels just a strictly On Demand
How about the idea of being honest in sales/marketing! Don't sell one package, then move some prime channels into a more expensive package forcing people to upgrade their plan. One buys a TV package because of the channels and shows in that package. Bad practice, and certainly deceptive to then change that resulting in one having to upgrade to get the same shows they originally purchased.
I am really displeased about this and just might go back to Time Warner Have been with them for 10 years and they never did that. I got suckered into FIOs sales and marketing ploys.
Spell check should be modified so that when the original message is quoted it does not get checked along with the response. Or at least provide an option to not check it.
Frequently when quoting messages I see spelling errors. But I do not believe it is appropriate to edit someone else's post. Thus I do not need to see their errors, and consequently have to cycle through them to get to my own.
Since I am in the elite group of people who use spell check, I hope this request gets approved. Although it is possible that those I think use spell check are just better spellers than I am.
With Time Warner Cable I used to upgrade my dvr every year so I can get a higher capacity one that records more. I used to also change my modem every time they made a smaller and thinner one. Verizon charges you $40 to upgrade your equipment! That really is unfair for customers. Cable companies don't charge you to swap out your equipment. If Verizon wants to be competitive then they also shouldn't charge. People are renting the equipment so they should be able to change it whenever they want. If Verizon is claiming they're better than cable then why aren't they acting like it?
I love cooking shows, but the Food Network is godawful. There is superior programming on The Cooking Channel and PBS. It would be fantastic if I had access to those channels via the app. We have the channels through FiOS anyway.
I understand Fox is going to be dropped from the Fios line up. It's one of my favorite channels, and I will be very upset if this happens. I have to say I will be looking to change my provider if this goes ahead.
Your German International channel,DW is in German. It is also available in English. Since it is desugbed for U.S. audiences we could understand it betteer if it was received in English. Why don't you conctact DW and use the English version.