This has been very aggravating since Optimum has this functionality built in.
Verizon finally put in a "block by date and time" which is quite useful because we have young children and we want to set a block so the kids aren't getting up early in the morning to watch TV without parental permission. (I mean sneaking out of bed at 5am to watch TV unsupervised until a parent gets up)
With Optimum - if I set up a time restrcition I could unblocked the TV (to let the kids watch or for me to watch the news as I'm getting ready for work) and the system would automatically re-set the block so the next morning the kids would be faced with a locked TV, unless a parent unblocks it again.
With FIOS - if I unblock the TV, you have to remember to re-enable the block or else the TV stayed unblocked. So, that means I unblock the 5am to 7am timeslot to watch the early news for 10 minutes...I forget to re-enable the block...I have a kid on the couch the next morning watching cartoons at 5am.
My wife has asked me several times to dump FIOS because of this lack of funcationality. It is that important to us. (Please keep all the comments about my kids not listening to me to yourself...I know I'm not the only one that has this issue). Technology should be able to do this for us. And Optimum (and I assume other Cable companies) figured this out years ago. I've lodged suggestsions via the customer support phone line many many times. I am hoping by posting it here there will be more traction and maybe others will suggest/support this upgrade. Every 3 months or so my wife
Thanks to anyone who contributes to the post or helps gain some clairty aound this issue. After this gets solved then I'd love to get some clarity as to why I can't watch any live TV channel (any channel, not the select 75) or access my DVR from my mobile devices when they are connected to my FIOS router.... I seem to be awfullly needy today...
i had verizon til i moved to a better apt and now that i have moved we cant get verizon in this area and now have to deal with a horrible comcast!!! Verizon PLEASE get tv and internet service to the 23075 Zip code this is painful dealing with a crappy internet,tv, and Customer serive that comcast brings to the table. Help a grateful old customer to return to you.
I have been a customer with verizon wireless for many years. I recently signed up with verizon fios television and internet. It's inconvenient to have two different online accounts for each of these services. I wish I would have been able to add on the residential services with my wireless account and combine them into one bill.
I found out Verizon is able to access any information and setting in the FIOS router in my house even when all passwords and settings accessible to the user in that box have been changed. I found this this when I tried to pay my Verizon Bill (I have FIOS TV and Internet service) and found out displayed on my web page the SSID of my home Wi-Fi for which the broadcast has always been “disabled”. By clicking “unhide” it also displayed my home Wi-Fi password on the same web page. I was confirmed the protocol used is CWMP which the user has no way to block on the router.
It is similar to an owner renting a place and keeping a back door, or copies of all the keys (even of the safe inside the house) without telling the tenant, without allowing him to change any locks, and getting into the house to do some updates/modifications without the tenant’s authorization.
Verizon should at least provide an opt-out option preventing them to have access to our private networks and not to provide "what they call help" to customers against their will.
With Time Warner Cable I used to upgrade my dvr every year so I can get a higher capacity one that records more. I used to also change my modem every time they made a smaller and thinner one. Verizon charges you $40 to upgrade your equipment! That really is unfair for customers. Cable companies don't charge you to swap out your equipment. If Verizon wants to be competitive then they also shouldn't charge. People are renting the equipment so they should be able to change it whenever they want. If Verizon is claiming they're better than cable then why aren't they acting like it?
How about the idea of being honest in sales/marketing! Don't sell one package, then move some prime channels into a more expensive package forcing people to upgrade their plan. One buys a TV package because of the channels and shows in that package. Bad practice, and certainly deceptive to then change that resulting in one having to upgrade to get the same shows they originally purchased.
I am really displeased about this and just might go back to Time Warner Have been with them for 10 years and they never did that. I got suckered into FIOs sales and marketing ploys.
I understand Fox is going to be dropped from the Fios line up. It's one of my favorite channels, and I will be very upset if this happens. I have to say I will be looking to change my provider if this goes ahead.
Spell check should be modified so that when the original message is quoted it does not get checked along with the response. Or at least provide an option to not check it.
Frequently when quoting messages I see spelling errors. But I do not believe it is appropriate to edit someone else's post. Thus I do not need to see their errors, and consequently have to cycle through them to get to my own.
Since I am in the elite group of people who use spell check, I hope this request gets approved. Although it is possible that those I think use spell check are just better spellers than I am.
Heres a thought why dont you make a type of ON DEMAND only service include all new pay movies and preamium channels movies and series without subscribing to channels and include every on demand available. You can call it On Demand preamium, which includes all on demand movies, all on demand new movies, all on demand preamium channels and any oher channels that offer on demand but without the regular or other cable channels just a strictly On Demand
As it is right now, if I want to watch HBO content online, I have to go to hbogo.com and login with my verizon credentials. If I want to then watch a TBS show, I have to go to tbs.com and login. Then if I want to watch cinemax, TNT, comedy central, etc., I have to go through the same process. Having to visit multiple sites with repeated logins is annoying.
Verizon should create a site that acts as a TV portal where we can log in once and then access any available content from all participating networks. Comcast already has this in place with their XFinity portal. This would be appreciated, thanks.
Ok, it's not an entirely new idea since Verizon has been saying that they are working on making Verizon wi-fi available for the Mac for over 2 years. In the May/June issue (of 2010!) of the Verizon Spotlight they even listed it as being here! Now all they will ever say is that they are working on it. Supposedly they have have been for 2 years... It doesn't take 2 years to provide that access to wi-fi. How many man-hours per year has Verizon devoted to this? I would think that they have not been working on it at all, but rather have been using that statement as false advertising to keep us Mac users here. The Mac user base is growing and isn't "insignificant" anymore. It's only a matter of time before I and others will bail due to failed promises and head over to competition that takes Mac users serious.
So, this is the NEW idea I'm posting: Actually work on providing wi-fi access to Mac users rather than 2 years of promises. At the very least, give us a ballpark date of when we can expect it.
Many of my friends are upset with the new FIOS Information format/screen We find the new information screen takes up about 40$ of the screen and is intrusive. The screen is too bright and has a faded look.
Suggestion: Allow user adjustment of the information screen size and color contrast.