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Nimby5956

Guide Themes

Status: New Idea
by Nimby5956 on ‎10-01-2014 05:45 PM

The new guide is very difficult to see - would be GREAT to have guide themes that allow the user to change the text size, color, background.

foremanml

Fix the extreme liberal biased Verizon Home Page

Status: New Idea
by foremanml on ‎09-03-2014 04:03 PM - last edited on ‎09-03-2014 07:04 PM by Moderator

The verizon home page wreaks of liberal biased media garbage. The news that is posted is appears to come straight from the pages of the National Enquire and Celebrity Magazines. Ther is no real world news or Happenings here. It appears that your company is afraid to post the reality of what is going on in the world. You will never learn anything useful from the celebrity gossip and glamor garbage posted on you home page. Why do you not look into some conservative real news and post that, so that people get a clue as to what is really happening in the world. Fox news would be a welcome source. The world is allready staurated with celebrity and sports garbage and oponions. It does nothing to motivate people to become well informed productive individules. Save the glam and freakshow happening for the tabloids. Your news {please keep it relevant}.

ksegura86

FiOS Mobile app for MAC

Status: New Idea
by ksegura86 on ‎09-02-2014 03:01 PM

There should be a FiOS mobile app version available for desktop for MAC. Optimum has an app and the channels are live not just recorded. I believe an app would be best instead of having to go to myverizon.com everytime we wish to watch tv online and not all the networks have live streaming. 

jmadison1

Quantum System Recordings Files

Status: New Idea
by jmadison1 on ‎07-31-2014 04:20 PM

The new Quantum recordings system needs to have a file option so that you can segregate the recordings and easily find them when you want to play back rather then just clumping them all together.

This has been very aggravating since Optimum has this functionality built in. 

 

Verizon finally put in a "block by date and time" which is quite useful because we have young children and we want to set a block so the kids aren't getting up early in the morning to watch TV without parental permission.  (I mean sneaking out of bed at 5am to watch TV unsupervised until a parent gets up)

 

With Optimum - if I set up a time restrcition I could unblocked the TV (to let the kids watch or for me to watch the news as I'm getting ready for work) and the system would automatically re-set the block so the next morning the kids would be faced with a locked TV, unless a parent unblocks it again.

 

With FIOS - if I unblock the TV, you have to remember to re-enable the block or else the TV stayed unblocked.  So, that means I unblock the 5am to 7am timeslot to watch the early news for 10 minutes...I forget to re-enable the block...I have a kid on the couch the next morning watching cartoons at 5am.

 

My wife has asked me several times to dump FIOS because of this lack of funcationality.  It is that important to us.  (Please keep all the comments about my kids not listening to me to yourself...I know I'm not the only one that has this issue).  Technology should be able to do this for us.  And Optimum (and I assume other Cable companies) figured this out years ago.  I've lodged suggestsions via the customer support phone line many many times.  I am hoping by posting it here there will be more traction and maybe others will suggest/support this upgrade.  Every 3 months or so my wife

 

Thanks to anyone who contributes to the post or helps gain some clairty aound this issue.  After this gets solved then I'd love to get some clarity as to why I can't watch any live TV channel (any channel, not the select 75) or access my DVR from my mobile devices when they are connected to my FIOS router....  I seem to be awfullly needy today...

ItMakesSense

Merge All Accounts

Status: New Idea
by ItMakesSense on ‎07-28-2014 01:20 PM

I have been a customer with verizon wireless for many years. I recently signed up with verizon fios television and internet. It's inconvenient to have two different online accounts for each of these services. I wish I would have been able to add on the residential services with my wireless account and combine them into one bill. 

brandonc388

verizon area

Status: New Idea
by brandonc388 on ‎08-17-2014 05:35 PM

i had verizon til i moved to a better apt and now that i have moved we cant get verizon in this area and now have to deal with a horrible comcast!!! Verizon PLEASE get tv and internet service to the 23075 Zip code this is painful dealing with a crappy internet,tv, and Customer serive that comcast brings to the table. Help a grateful old customer to return to you.

I found out Verizon is able to access any information and setting in the FIOS router in my house even when all passwords and settings accessible to the user in that box have been changed. I found this this when I tried to pay my Verizon Bill (I have FIOS TV and Internet service) and found out displayed on my web page the SSID of my home Wi-Fi for which the broadcast has always been “disabled”. By clicking “unhide” it also displayed my home  Wi-Fi password on the same web page. I was confirmed the protocol used is CWMP which the user has no way to block  on the router.

It is similar to an owner renting a place and keeping a back door, or copies of all the keys (even of the safe inside the house) without telling the tenant, without allowing him to change any locks, and getting into the house to do some updates/modifications without the tenant’s authorization.

Verizon should at least provide an opt-out option preventing them to have access to our private networks and not to provide "what they call help" to customers against their will.

With Time Warner Cable I used to upgrade my dvr every year so I can get a higher capacity one that records more. I used to also change my modem every time they made a smaller and thinner one. Verizon charges you $40 to upgrade your equipment! That really is unfair for customers. Cable companies don't charge you to swap out your equipment. If Verizon wants to be competitive then they also shouldn't charge. People are renting the equipment so they should be able to change it whenever they want. If Verizon is claiming they're better than cable then why aren't they acting like it?

Dear verizon Research team,

My self Rajender,

According the population in the three major countries(India,US,China).these are major markets for any organization.

The idea is wireless universal digital settopbox for home tv application.(its like mobile phones iphone,

samsung, sony,nokia,  devices will acess any wireless network).In the same way digital set top box has to access all wireless networks in tv application.

 

Thankyou,

 

 

keyspan

Be honest

Status: New Idea
by keyspan on ‎10-23-2013 03:54 PM

How about the idea of being honest in sales/marketing!  Don't sell one package, then move some prime channels into a more expensive package forcing people to upgrade their plan.  One buys a TV package because of the channels and shows in that package.  Bad practice, and certainly deceptive to then change that resulting in one having to upgrade to get the same shows they originally purchased.

 

I am really displeased about this and just might go back to Time Warner  Have been with them for 10 years and they never did that.  I got suckered into FIOs sales and marketing ploys.

SimpleIsBetter

Website could use a total overhaul

Status: New Idea
by SimpleIsBetter on ‎11-02-2011 06:12 PM

The one thing that Steve Jobs taught the world is that simple human interfaces are better.

 

Why do people set Google to be their home page?  It is SIMPLE and loads quickly.

 

The verizon website is NOT simple.  It is cluttered and littered and very inefficient.

 

I loose patience with it every time I try to do anything.

 

I have to visually search very hard to find anything on any page.  Nothing is obvious.

Then I have to click and click and click to get to the information I desire.

 

For example, when I go to look at my cell phone calls, it gives me this little tiny window that I have to scroll around.

But that's only one of 15 or so windows.  I have to click and click and click to get to the one I want.

Very cute.  Very inefficient.  I would like one very long listing.  My browser gives me a way to scroll.

Why does Verizon have to put a scrolling window inside a scrolling browser?

Maybe someone is trying way to hard to earn their paycheck.

And then it times out and resets.  Very secure.  So secure it discourages normal users.

 

Grrr...

 

 

tdroller

Keep Fox

Status: New Idea
by tdroller on ‎12-13-2011 07:08 PM

I understand Fox is going to be dropped from the Fios line up.  It's one of my favorite channels, and I will be very upset if this happens.  I have to say I will be looking to change my provider if this goes ahead.  

oluwafisayoo

FIOS TV APP FOR 2014 SAMSUNG UN40H5500

Status: New Idea
by oluwafisayoo on ‎06-07-2014 01:02 AM

Pls make the fios tv app available on the 2014 h series samsung led tv (un40h5500)

walt178

Spell check

Status: New Idea
by Silver Contributor III on ‎10-23-2013 03:29 PM

Spell check should be modified so that when the original message is quoted it does not get checked along with the response.  Or at least provide an option to not check it. 

 

Frequently when quoting messages I see spelling errors.  But I do not believe it is appropriate to edit someone else's post.  Thus I do not need to see their errors, and consequently have to cycle through them to get to my own. 

 

Since I am in the elite group of people who use spell check, I hope this request gets approved.  Although it is possible that those I think use spell check are just better spellers than I am.

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