Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Posts: 1
Registered: ‎06-03-2011
0 Kudos

Small Business Phone System Solution



I work with a small company, 5 employees total. I work from home in Florida and the company is located in California. I'm the only employee that works remotely and to successfully make it seem that I'm located in California working we had to use VOIP phone service. The idea of the phone system is great, but the reliability and quality of the calls is just down right awful. We are considering using another VOIP provider and I'm sure that it will fix a lot of our issues, but it won't ever be as reliable as a land line phone system.


The problem at hand is that we use VOIP service solely because of me. It is causing our company issues by having this VOIP service. Are goal is to have a fully operational phone system that doesn't cause lag, dropped calls, or system shut downs. All of our problems would be solved if we could somehow get a remote landline set up going. Is it possible to have such a set up while still be able to transfer calls, know who is currently on the phone, and associate with my employees as if I were in California?


Any advice would help and thanks in advance!!



Posts: 447
Registered: ‎01-02-2011
0 Kudos

Re: Small Business Phone System Solution

Good Afternoon,

We have a list of options you can choose from, however we would need to contact you in reference to discuss in further details.

I sent you a private message to start.

Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411