09-06-2011 03:20 PM - edited 09-06-2011 04:49 PM
I've been in business for over 25 years and have started getting complaints from customers that the operator at 411 was unable to find them my phone number. any suggestions on who to call at verizon to get this fixed? The one thing they all have in common is they use Verizon for their home phone service and that's where they are calling from.
09-08-2011 09:42 PM
We're really sorry for the inconvenience that this has caused you and we want to get this resolved as quickly as possible. I've sent you a Private Message to gather some information. Please respond when you have a chance.
We're glad to help to resolve your issue. Our support is standing by if and when you need assistance. You can also get help on Verizon.com/Support or on our mobile site m.Verizon.com.
Ian_VZ
Verizon Support
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