Customers With Disabilities
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle


    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice


    High Speed Internet (DSL)


    Home Phone

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge





Meet the Agents

by on ‎07-04-2012 06:50 PM

CET SM_2.jpg The members of the Verizon Technical Support Blog's team are part of an elite group of technicians whose goal is not only to ensure that all our customer's issues and questions are addressed, but to educate our customers on the best ways to take advantage of their Verizon services. 


Getting to Know In Home Agent

by on ‎06-01-2012 12:41 PM

TV.jpg Verizon In Home Agent is a powerful tool developed to give you all of the information about your FiOS service directly on your computer.  Through In Home Agent, you can get information about and troubleshoot your TV, home phone or internet.  We’ve compiled an overview to help you use In Home Agent to take full advantage of your FiOS services.


Check it out...


About this Blog
Welcome to the Verizon Technical Support Blog, created to keep our members up to date on technical issues, products and services. Here you'll get to know the Verizon support agents who help out on the Forums as they share their technical know-how! If you've got a great idea for a topic we should cover, let us know!

About the Authors
Coming soon...
Interesting Places

My Verizon

Support Tools

Watch FiOS


  • Visual 411