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Be Prepared: Verizon readies itself, customers for Isaac

by Employee ‎08-27-2012 02:53 PM - edited ‎08-27-2012 02:54 PM

Hurricane-Image-440.pngLegend has it that Robert Baden-Powell, the founder of the Boy Scouts, was once asked about Scouting’s time-honored motto “Be Prepared.”

“Be prepared for what?” someone asked.

“Why,” responded Baden-Powell, “any old thing.”

As Tropical Storm (and potentially Hurricane) Isaac barrels through the Gulf of Mexico, Verizon is taking that motto to heart, readying its network and service operations for the worst the storm could possibly deal to our customers in Florida. From testing our backup generators at all of our facilities to readying our fleet of vehicles to respond at a moment’s notice, we’re trying to leave no stone unturned by planning for the worst but hoping for the best.

You, too, can ensure that you’re taking the necessary steps to ready yourself and your loved ones from the impact of the storm:

  • Maintain a list of emergency phone numbers and email addresses – police, fire, and rescue agencies; power companies; insurance providers; family, friends and co-workers; etc. – and program them into your phone, smartphone, tablet or laptop.

  • In your phone’s contact list, store the number of a person to contact under the contact name ICE (In Case of Emergency). In an emergency, if you are seriously injured or disabled, authorities will be quickly know who to call in an emergency should you be unable to.

  • Distribute wireless phone numbers and email addresses to family members and friends.

  • Forward your home phone calls to your wireless number if you will be away or need to evacuate.

  • Practice sending text messages.

  • Social media and email accounts can serve as a way for you, your family and friends to stay connected. Set up those accounts on your Internet capable devices as a way to stay connected with status and location updates.

  • Set up your work email and server log-in (when allowed) to your wireless device to stay updated with co-workers in the event of emergency office closures.

  • Develop a systematic evacuation and communications plan with family and friends that includes what to do, who calls who, where to go, and what supplies and items you will take with you.

Lastly, don't forget the oldest trick in the book. Dust off that old, corded telephone -- if you don't already use one -- and plug it directly into your telephone jack. Cordless telephones may not work during a power outage, even though Verizon still might be providing dial tone to your home.

 

Click here to read Verizon’s full press release on our emergency preparedness activities. Click here for additional customer tips on how to prepare for natural disasters. Got more tips for us and the community? Comment below and we may share your tips in future posts and tweets!

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About The Authors

Bill Kula

Director -- Media Relations

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Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.

Maitreyi Krishnaswamy

Director - Product Management

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Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

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Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.

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