Customers With Disabilities

Family-Owned Business Relies on Verizon

by Employee ‎11-19-2009 09:05 AM - edited ‎11-19-2009 09:07 AM

Seafood.JPGOne of the strengths of Verizon's network is its 99.9% reliability.  In an age where the buzz is all about TV and Internet, phone service sometimes gets lost, but for many small businesses, it's the nervous system that connects them with customers, and they're counting on reliable never-drop-a-call service.

 

Take Stuart's Seafood Market in East Hampton on Long Island, New York.  This family-owned business runs a bustling wholesale and retail operation.  In fact, they have a refrigerator that can hold 10,000 pounds of lobster when the catch comes in.


According to owner Charlotte Sasso, "Our business is completely dependent on phones.  Not only do we have a walk-up counter and market here for locals, we do a lot of catering and we also ship and deliver from here to the Fulton Market in New York as well as other local stores.


"This area used to be notorious for power outages, and keeping Verizon service has been a lifeline because we don't have to worry about the phone lines going down.  The cable company's phone service is notoriously unreliable here, so that's why we've never left Verizon."


Stuart's employs 13 full-time employees and numerous part-time caterers.  Their Verizon voicemail system takes orders from restaurants, which typically don't come in until the early morning hours after restaurants close. 


Stuart's Seafood also relies on Verizon High Speed Internet for bankcard transactions.  Verizon High Speed Internet is a dedicated connection, which means the speed and certainty that small businesses are looking for when taking payments.


We're happy to serve customers like Stuart's -a partnership that cable can't match. 


For more information on the many Verizon services for small businesses, check out www.business.verizon.net.

 

 

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Bill Kula

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Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.

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