To refresh your memory, the Quad Play allows customers to bundle voice services from Verizon and Verizon Wireless with broadband and TV services from either FiOS or with HSI and DIRECTV services. For customers who only want to use Verizon Wireless for their voice service - well, there's a bundle for that too...and all comes on one bill.
With about six weeks left in the trial period, Verizon's new Quad Play offering is proving that customers have been waiting for just this kind of bundle. Sales goals have either been exceeded or are on the way to being surpassed. There have been brand new customers to both Verizon Telecom and Verizon Wireless and happy existing Verizon customers who are adding services. It seems customers like having the versatility of landline and wireless as options in their home communications plan...and saving even more money through the Quad Play. Plus it's something that only Verizon can offer. All in all, it's been a pretty cool response.
We will evaluate customer response over a little more time, but if the trends continue, you can expect that the quad play will be available in Verizon areas across the country in the near future.
Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.
You must be a registered user to add a comment here. If you've already registered, please log in. If you haven't registered yet, please register and log in.