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When we launched the Twitter Widget last year, we asked our At Home readers and Twitter followers for feedback since we’re always look for ways to make the customer experience even better. Your biggest advice was to make the Twitter Widget more like Twitter itself, and that’s exactly what we’ve done.
Available this week, the new features let customers RT (ReTweet) other posts to their followers, send a DM (Direct Message), view their profile, view global trending topics and local trending topics. Want to add more than one Twitter account to your FiOS TV? You can do that too; in fact, customers can add up to four accounts.
Watching your favorite show and want to add a TV celebrity to follow? You can now do that with FiOS TV’s Twitter Widget.
We’ve also added a second keyboard, and customers can now choose between a qwerty and non-qwerty keyboard like those found on mobile phones, so it’s just a matter of personal preference which one you use.
All of these updates to the Twitter Widget are available by using the FiOS TV Remote Control and on-screen menus. So you can Tweet your friends during a TV show without taking your eyes off the screen.
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Bill Kula
Director -- Media Relations
Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi Krishnaswamy
Director - Product Management
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto Canal
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre Hart
Manager -- Media Relations
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil Santoro
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline Wilson
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.
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