Customers With Disabilities

FiOS TVs Twitter Widget Gets a New Look

by Employee ‎10-21-2010 12:19 PM - edited ‎10-21-2010 12:21 PM

twitter-icon.pngWe love talking Social TV on the blog, so when we have a new FiOS TV app or enhancements to existing ones, we want to tell our At Home followers about it first.  Today, we have some news about updates to the Twitter Widget on FiOS TV.

 

When we launched the Twitter Widget last year, we asked our At Home readers and Twitter followers for feedback since we’re always look for ways to make the customer experience even better.  Your biggest advice was to make the Twitter Widget more like Twitter itself, and that’s exactly what we’ve done.

Available this week, the new features let customers RT (ReTweet) other posts to their followers, send a DM (Direct Message), view their profile, view global trending topics and local trending topics.  Want to add more than one Twitter account to your FiOS TV?  You can do that too; in fact, customers can add up to four accounts.

 

Watching your favorite show and want to add a TV celebrity to follow?  You can now do that with FiOS TV’s Twitter Widget.

 

We’ve also added a second keyboard, and customers can now choose between a qwerty and non-qwerty keyboard like those found on mobile phones, so it’s just a matter of personal preference which one you use. 

 

All of these updates to the Twitter Widget are available by using the FiOS TV Remote Control and on-screen menus.  So you can Tweet your friends during a TV show without taking your eyes off the screen.

 

Comments
by Noweekends on ‎11-14-2010 05:18 PM

I’m absolutely disgusted with Verizon! My parent’s phone and internet service failed on Friday.

 

I called Friday night and was told that it would be addressed by Tuesday at 5:00.

 

This is completely unacceptable!! They are in their 70’s and my mother is incapacitated. I called again today to voice my displeasure and outrage and was told that foreman’s don’t work on the weekend and nothing could be done. Isn’t that great!

 

We live in a 24/7 world of communication and can’t get service to our elderly when it is needed. I’m not sure if other carrier’s service is better or offer weekend troubleshooting but will certainly investigate it.

by Employee on ‎11-15-2010 05:22 PM

Noweekends,

 

Thank you for bringing this to our attention.  Our customer service team will be in touch with you to see if we can get your parents' phone and Internet service up and running more quickly.

 

Heather

Verizon at Home Blog
The first place for news of new Verizon products and services or upgrades to the ones you have. For service problems click here. Or check our Community Forums.

Please note: Please register as a member of the Verizon Community Forums to comment here.

       
About The Authors

Bill Kula

Director -- Media Relations

Photo of Bill Kula

Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.

Bob Elek

Manager - Media Relations

Photo of Maitreyi Krishnaswamy

Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with FiOS since it was first being developed and deployed in 2004.

Alberto Canal

Photo of Alberto Canal

Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

Photo of Deidre Hart

Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.

Phil Santoro

Photo of Phil

Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

Photo of Caroline

Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.

Categories
Follow Verizon on Twitter
 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools