Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  
  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Innovation

by ‎01-11-2012 09:25 PM - edited ‎01-11-2012 09:28 PM

This blog post was written by our newest blogger, John Czwartacki. Stay tuned for more blog posts from CZ.

 

Verizon is a company like many others in the technology space.  Filled with innovative minds, brimming with patents.  But we are also always striving to become something better.

 

We’re determined to change, evolve, in a word, innovate who we are and what we do.

 

We are becoming a globally connected solutions company.  We already provide the tools that make a borderless life reality. Our networks allow you, and the developers who are everywhere at CES, to erase boundaries of geography, space, and time. 

 

But as our new president of Verizon Enterprise Solutions John Stratton said at his panel today, transforming ourselves into this type of tech company involves this kind of innovation.

 

And failure is part of the innovation process. As John described Verizon’s process: fail fast, learn from it, and move on. That’s where superior execution makes the difference. It’s that stage that enables other innovators to innovate themselves.

 

How? By accelerating products like our already-leading LTE deployment, by forging new and outside-the-box relationships (as we did in the Cable spectrum deal), and giving customers the products and content they are demanding over our robust network platforms.

 

And when we innovate inside the network, like how we did with fiber to the home or pushing out 4G and now 4G LTE, new ecosystems evolve and edge innovation can explode.

 

vzn_CES_info_v3-blog.jpg

 

And you see that explosion everywhere you turn this week in Las Vegas.  Tomorrow, I’d like to recap some of the devices, tools and applications I’ve seen this week and how this connected, chaotic, and competitive environment is something to behold, embrace and enjoy.


Comments
by boxford on ‎01-12-2012 08:21 AM

Innovative minds, brimming with patents and global solutions are all great, but how about custmer service?  You seem to forget the indivdiual customer.  Never mind figuring out what next new product I want as a customer, how about creating a Web site that is reasonably negotiable and remembering that a compterized wizard is not going to solve all customer servce issues.  Innovation is useless without good customer care.

by ‎01-13-2012 07:04 PM - edited ‎01-13-2012 07:07 PM

I thought this was the Residential Community. Why not just merge the wireless back over to this side?

by on ‎01-13-2012 07:09 PM

"How? By accelerating products like our already-leading LTE deployment, by forging new and outside-the-box relationships (as we did in the Cable spectrum deal), and giving customers the products and content they are demanding over our robust network platforms."

 

I think this should have been stopped by the courts!

Verizon at Home Blog
The first place for news of new Verizon products and services or upgrades to the ones you have. For service problems click here. Or check our Community Forums.

Please note: Please register as a member of the Verizon Community Forums to comment here.

       
About The Authors

Bob Elek

Manager - Media Relations

Photo of Maitreyi Krishnaswamy

Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with FiOS since it was first being developed and deployed in 2004.

Alberto Canal

Photo of Alberto Canal

Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

Photo of Deidre Hart

Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.

Phil Santoro

Photo of Phil

Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

Photo of Caroline

Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.

Categories
Follow Verizon on Twitter
 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411