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Verizon's consumer broadband services, FiOS Internet and Verizon High Speed Internet, beat 10 providers in the East. Trailing behind are the legacy cable companies. All those nasty cable ads apparently don't fool consumers.
In both the TV and Internet studies, Verizon FiOS outscored all competitors in overall satisfaction and three factors: performance and reliability; cost of service; and offerings and promotions. FiOS Internet and HSI also scored first in billing. These results affirm what many Verizon customers already know about their service: unmatched bandwidth capacity for super-fast upload and downloads, unmatched HD picture and sound quality, unmatched customer satisfaction.
Now customers in the East can combine their JD Power award-winning Verizon Wireless phone service with the award-winning TV and Internet for convenience and savings of up to $179 per year with our quad bundle offer.
It's not easy to pull together phone, Internet, TV and wireless and deliver top services, but we're working hard at it, and customers like you are noticing. Thanks!
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Bill Kula
Director -- Media Relations
Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi Krishnaswamy
Director - Product Management
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto Canal
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre Hart
Manager -- Media Relations
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil Santoro
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline Wilson
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.
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