on
I mean, I always wanted to figure out how to put up crown molding. Those compound miter cuts at the corners? A math wizard’s nightmare.
But there are Howcast videos on FiOS TV video-on-demand and on my Verizon Wireless Droid where you can see how to do just about anything. Not read about it; not look a captions and stills. See it in full-motion video. Including miter cuts.
We now even have how-to videos on demand for FiOS – right on the TV screen. Part of our In-Home Agent self-help tool, they show customers how to use services like parental controls, set up DVR recordings and configure audio settings, among other features.
To see the videos, go to “help” from the main menu then continue sideways to the In-Home Agent label and go right one more time to Help Videos. You can also check out the full library here.
It’s self-help to the max. No phone calls; no listening to a rep and a script. Watch it on your TV with just a press of the “OK” button.
Or, if your FiOS is just fine, go to Howcast and learn about crown molding or something else gnarly.
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Bill Kula
Director -- Media Relations
Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi Krishnaswamy
Director - Product Management
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto Canal
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre Hart
Manager -- Media Relations
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil Santoro
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline Wilson
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.
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