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Smart thinking and quick moves prevented a potential disaster in Saranac, N.Y. as a bus driver carrying 25 school children suddenly turned ill and was unable to drive.
Verizon field technicians Ken Gallo and Allan LeFevre were heading to their next job, driving behind school bus #196, when they watched with growing alarm as the bus swerved in increasing arcs across the road. They maneuvered their bucket truck to pull up next to the open driver's window and saw the driver was unresponsive and that a student was driving.
They immediately took action, calling 911 and instructing the student to turn the key to shut off the engine. As the bus slowed down, Allan positioned the Verizon truck in front of it in case they couldn't stop. At the same time, Ken jumped onto the moving bus and maneuvered it safely off the road. A third technician, Victor LaPointe, was driving behind the bucket truck and helped the students off the bus and onto another bus that had arrived. Victor also directed traffic until emergency services arrived.
A scary situation for a busload of students could have turned from bad to worse had it not been for one brave student and three Verizon technicians. No students were harmed and the bus driver, who was taken to a nearby Medical Center, is doing well.
"None of us want to be recognized," said LeFevre, who reluctantly shared their story. Well, we think what Ken, Allan and Victor did is worthy of recognition! Thanks guys for being quick on your feet and behind the wheel, and caring for our community.
Read the full story in the Plattsburgh, N.Y. Press Republican
As a father of two schoolchildren, I can’t applaud these guys enough. I’m incredibly proud to call you guys my coworkers!
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Bill Kula
Director -- Media Relations
Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi Krishnaswamy
Director - Product Management
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto Canal
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre Hart
Manager -- Media Relations
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil Santoro
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline Wilson
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.
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