Customers With Disabilities

Celebrate Pittsburgh: FiOS Quantum TV Has Arrived

by Employee ‎04-08-2014 01:26 PM - edited ‎04-08-2014 01:28 PM

images.jpgLet the fun begin Pittsburgh.


Starting today, the TV viewing experience of FiOS TV customers in the Pittsburgh area will forever change as we begin offering FiOS Quantum TV.


The advanced TV service, which provides more choices and control, including the ability to record up to 12 shows at once; pause and rewind live TV on any TV in the home; and store up to 200 hours of HD programs, was launched last week in Harrisburg, Pa. and the Dallas/Fort Worth region.


We’ll roll out the service in phases over the next two months in other markets where we offer FiOS TV.


If You Missed It at the Cineplex…

by Employee ‎04-08-2014 12:03 PM - edited ‎04-08-2014 12:04 PM

303331K1_NutJob__584x800 RESIZED.jpg“The Nut Job,” “Ride Along,” “The Secret World of Walter Mitty,” and “The Legend of Hercules” Among the Many New Movies Available to Order with FiOS On Demand in April


Calming the Family Feud: The End of the DVR Wars

by Employee ‎04-02-2014 07:49 PM - edited ‎04-02-2014 08:01 PM

imagesCA81GY2M.jpgMy name is Bill, and I’m a “tuner hog.” In the spirit of full disclosure, I’m outing my family, too, who are “DVR hoarders.” We’re not ashamed to admit it because we love TV.


Step into our home, and you see a mirror image of what’s taking place in society as more people embrace what’s on TV and want more from their TV and DVR experience.


In our home, my love of sports and news competes with the desires of my drama series loving wife and reality TV show watching daughters. Take cover. It could get ugly. For me and for FiOS TV customers -- help is on the way...


Spring FiOS On Demand Marathon: the Pay TV Industry’s Biggest TV Binge Event Ever

by Employee on ‎03-18-2014 04:30 PM - last edited on ‎03-21-2014 10:38 AM by Employee

Marathon-Logo-glow-285x190.jpgWe’re kicking April off with a TV binge-viewer’s dream offering the biggest free FiOS On Demand Marathon to date.  Featuring more than 2,300 movies and over 90 full TV seasons, our upcoming #FiOSBinge will feature the most free movies and full TV series that you can find, anywhere, from any provider…and we’re not fooling.


Butler_1400x2100 (2) RESIZED.jpgLast week we announced that during March, FiOS On Demand would make 30 selected new movie releases available for purchase for less than $10.  Now it’s time for round two.


New Movies for Under $10 – Now That’s a Deal

by Employee ‎03-11-2014 09:42 AM - edited ‎03-11-2014 09:53 AM

62129687_DallasBuyersClub_6inx8in RESIZED.jpgDuring March, FiOS On Demand will make 30 selected new movie releases available for purchase for less than $10.


Thanking Our Customers For Using Both Wireless Smartphones and FiOS Quantum

by Employee ‎03-07-2014 09:00 AM - edited ‎03-07-2014 08:27 AM

Verizon 2-1 FiOS Wireless Image.JPGAs kids, we heard the rhyme about finding a penny and picking it up. All day long, we’d have good luck. How cool we thought, right?


It’s time to replace that penny.


Imagine finding $20. Not just once, but once a month for 24 consecutive months.


That’s $480 over the next two years, and way more cool than a penny.


What would you do if that amount of money came your way? If you use a smartphone on our wireless network and subscribe to a FiOS Quantum triple play bundle, you can start making your list because the savings will be coming to you as our way of saying thank you for your loyalty.


Customers, both current and new, who double up with both wireless and FiOS voice, Internet and TV services can save $480 over the next two years by registering at


Breaking_Bad_S5_Art.jpgFiOS On Demand now allows you to own complete seasons of your favorite TV series, with one click of the remote to make the purchase. 


If You Missed It at the Cineplex…

by Employee ‎02-28-2014 10:04 AM - edited ‎02-28-2014 10:12 AM

9382463_z_hungk8cau (2) RESIZED.jpg

“The Hunger Games: Catching Fire,” “American Hustle,”  “Anchorman 2: The Legend Continues” and “The Hobbit: The Desolation of Smaug” Among the Many New Movies Available to Order with FiOS On Demand in March


Let the Olympic Winter Games, and Viewing, Begin As the Action Heats Up This Week

by Employee ‎02-10-2014 03:06 PM - edited ‎02-10-2014 03:06 PM

NBC Sochi.jpgWith a record setting 230 U.S. athletes attending Sochi, Russia, for the Winter Olympics, Team USA seeks to build upon the legends of the past to claim medals. Of our 230 athletes, 106 have past Olympic experience, and 49 have won medals, including 19 gold.


Whether you’re passionate about Alpine skiers, half pipers, curlers, cross country skiers, snowboarders, ski jumpers, ice skaters, hockey players, bobsledders or those daring folks who participate in the skeleton or luge, the Olympic Winter Games are a can’t miss 18-day gathering of dedicated athletes living their dream.


Not all the athletes are everyday names, so whom might you follow in the coming days? Click here for a quick guide to get you started.


Considering that NBC will broadcast more than 1,500 hours of Winter Olympics programming on multiple platforms, where do you turn to enjoy the Games?


The Anthems of the Olympic Games and National Pride

by Employee ‎02-07-2014 02:24 PM - edited ‎02-07-2014 02:24 PM

NBC Sochi.jpg

As the son of a World War II U.S. Marine, I learned early the depth of the U.S. national anthem. So when I hear my nation’s anthem sung, hummed or played, I get a lump in my throat as my hand covers my heart and watch Old Glory wave.


More often than not, the greatest Star-Spangled Banner renditions have been performed at sporting events. Whitney Houston’s classic at Super Bowl XXV and Jennifer Hudson’s amazing performance at SuperBowl XLIII rank at the top of my list. Last week’s performance at Super Bowl XLVIII by soprano Renee Fleming in the cold was beautiful. And not long ago, I heard up-and-coming band Madison Rising’s rousing and alternative version, and it knocked my socks off.


New FiOS Offer Gives Peace of Mind With Two-Year Price Guarantee

by Employee ‎02-07-2014 02:08 PM - edited ‎02-07-2014 02:28 PM

imagesCA7PL15Z.jpgCount off all the things you buy in the course of a normal month. Now, imagine what you think the cost of those items will be two years from today.


Your Starbucks or DunkinDonuts coffee? Gas for your vehicle? Your airline ticket? Your favorite sandwich/soup meal combo? Ticket to a professional sporting event? Your haircut? Movie ticket? Your Thanksgiving meal menu? Your health club membership? Postage stamps? A movie rental? Your health insurance premium?


Now, think about the essential things inside your home like water, gas, electricity and communication services.


Quite honestly, it’s hard to imagine any of these items being priced the same in two years. That’s what makes our new FiOS offer so unique.


Starting today, new FiOS customers will receive a two-year price guarantee. The offer also includes a free upgrade to FiOS Quantum 50/25 megabits per second (Mbps) Internet; FiOS TV Prime HD with more than 215 channels (more than 55 in HD); and FiOS Digital Voice home phone service with unlimited nationwide calling.


Ghosts of Ole Miss Key Art.jpgFebruary ushers in Black History Month and FiOS On Demand highlights achievements in black culture with a powerful combination of movies and free content, much of it historical, from leading networks in America.


If You Missed It at the Cineplex…

by Employee ‎02-03-2014 09:44 AM - edited ‎02-03-2014 09:47 AM

Thor_2_The_Dark_World Resized.jpg“Thor: The Dark World,” “Gravity,”  “12 Years a Slave”  and “Frozen” Among the Many Movies Available to Own or for Rent with FiOS On Demand in February


How a Waving Irish Flag Changed My View on Watching Sports

by Employee ‎01-30-2014 06:16 PM - edited ‎01-30-2014 06:16 PM

imagesCABMWQCX.jpgI remember Jan. 17, 1971, like it was yesterday.


As a young football fan in Dallas, I cheered along with my family for the Cowboys to win Super Bowl V in Miami at the old Orange Bowl. To my distress, our fortunes were snuffed at the foot of straightaway Baltimore Colts kicker Jim O’Brien. With five ticks left on the clock, his 32 yard FG ripped through the goal posts and through my heart.


My disappointment, however, soon turned into a smile as I received the greatest life lesson about sports I’ve ever learned. As the game ended, and the Colts celebrated, I heard crazy sounds outside. Drums. Cheering. Kazoos. Whistling.


Opening the front door, I saw our backdoor neighbors, the O’Reilly clan – all eight of them – running down our street jumping for joy as my soccer coach Mr. O’Reilly led the parade while waving his giant Irish flag.


Your Never-Ending Thirst For Internet Speed

by Employee ‎01-28-2014 02:12 PM - edited ‎01-28-2014 02:12 PM

imagesCA203OYG.jpgA good friend of mine recently told me that you can never have enough money, or enough bandwidth (the capacity needed to meet your Internet needs).


While we’d love to hit the jackpot, it’s not too realistic. The fortunes, however, of our 6.1 million FiOS Internet customers are much better and much of that credit goes to hair-thin strands of fiber-optics that comprise our very powerful FiOS network.


How much of Internet traffic is video?

A third? Half? Video makes up about 60 percent of the Internet traffic. That’s a dramatic increase from just a few short years ago.


It’s that time of year again.  Every year as we lead up to the first week of March, we have our annual conversations about the Academy Awards ceremony and the movies we think are winners.12YearsASlave_resized.jpg


Rain Brightens Our Day With Her Dedication. Meet our #PlayLikeAGirl Winner.

by Employee ‎01-20-2014 03:56 PM - edited ‎01-20-2014 03:56 PM

Play Like A Girl Banner.jpgRain Green of Baltimore, Maryland, plays like a girl. She also runs faster than just about any boy her age.


As an accomplished athlete in track and field, basketball, lacrosse, baseball, rugby and football, Rain takes sports very seriously. Her dedication to team and achieving great things motivates her to overcome obstacles.


This past season, she broke her arm in a football game, and rode to the hospital in an ambulance. Rather than feeling sorry for herself, she kept her eye on the prize – the playing field. Just two weeks after suffering the injury, Rain was back on the field scampering past defenders and into the end zone for a touchdown to the demise of the opposing team.


If You Missed It at the Cineplex...

by Employee ‎01-17-2014 05:47 PM - edited ‎01-17-2014 05:54 PM

Captain_Phillips_1400x2100_EST resized.jpg“Cloudy With a Chance of Meatballs 2,” “Captain Phillips”, “Last Vegas” Among the Many Movies Available to Own or for Rent with FiOS On Demand in January


FiOS Football Girl - Super Bowl blog-FINAL.docx.jpgWhether you’ll be cheering on the 49ers, Broncos, Patriots or Seahawks this weekend in the NFL Division Championship games, there’s one person who has gained fans from all corners of the country and that’s young Ella Anderson, aka #FiOSFootballGirl.


Back in October, we introduced Ella as the heroine of a marketing campaign involving TV commercials, online videos and social media.


Based on the positive response of that campaign, we filmed a second full-length commercial late last year featuring Hall of Fame QB Terry Bradshaw, FOX broadcaster Erin Andrews and young Ella.


As with the first campaign, Ella once again serves as the protagonist in the new commercial that will keep airing in a dozen markets leading up to Super Bowl XLVIII in East Rutherford, New Jersey, on Feb. 2.


Disney Family Movies Free, Now Until January 20

by Employee ‎01-14-2014 04:03 PM - edited ‎01-14-2014 04:05 PM

Disney Family Movies.JPGThe following blog is from Bob Elek, our Tampa-based colleague who spends a lot of time focused on broadband issues.

When I think of family, I think mom and dad, kids, the pets, Thanksgiving…and not far behind that, Disney.

Starting today, our FiOS family has a great opportunity to gather the family around and enjoy the Disney Family Movies channel through Jan. 20, free. 


Life Hack Series – Making Your Home & FiOS Experience That Much Simpler

by Employee ‎01-13-2014 03:40 PM - edited ‎01-20-2014 09:55 AM

The following blog is from Phil Burrows, our New Jersey-based colleague who spends a lot of time focused on FiOS Products

Whether it’s using a water bottle to separate egg whites or crazy cupcake eating techniques, the two men in the sharp red suits popping out of your kitchen cabinets seem to have the answers!


Explore Verizon’s Visual 411 This Holiday Season

by Employee ‎12-19-2013 11:25 AM - edited ‎12-19-2013 11:27 AM

The following blog is from Bob Elek, our Tampa-based colleague who spends a lot of time focused on broadband issues.

Most everyone uses locator services.  Whether it is VZ Navigator, Google Maps or plain old GPS, there is little excuse for getting lost these days. However, Verizon’s Visual 411 service doesn’t just help you locate the business you are trying to find; it also helps locate money-saving coupons at that business.  And the chance to win cash makes this gift-giving season the best time to learn more about Visual 411.



Great Movies, Moments from STARZ, ENCORE this Thanksgiving Weekend, Free on FiOS

by Employee ‎11-26-2013 11:40 AM - edited ‎11-26-2013 11:41 AM

Wreck it ralph 285x190.jpgThe following blog is from Bob Elek, our Tampa-based colleague who spends a lot of time focused on broadband issues.


Before the triptithan kicks in this Thanksgiving be sure you make plans to catch as many STARZ and ENCORE movies as you wish – free – on FiOS On Demand from Nov. 27 – Dec. 2.  You can catch all the great lines, once or a dozen times, as you reflect on the many things in your life to be thankful for:


Technicians Heroic Acts Go Beyond the Job in Queens

by Employee ‎11-07-2013 02:51 PM - edited ‎11-07-2013 02:54 PM

Verizon Tech Flushing Heros 285x190.jpgThe following blog is from my Verizon colleague Phil Burrows, located in our New Jersey HQ


It’s not every day that we witness a crime happening right in front of us. When crimes are committed, some will turn a blind eye, thinking someone else will help out, and fortunately there are those who act on instinct to thwart bad things from happening. And they epitomize one of the principles of the Verizon Credo: We run to a crisis.


When “Play Like A Girl” Means Powerful

by Employee ‎10-29-2013 03:47 PM - edited ‎11-01-2013 11:35 AM


Standing on the bandwagon that says girls CAN accomplish anything they want in life, I believe the phrase, “you play like a girl” – when directed appropriately – can be uplifting, cool and powerful.  And that’s not just because I’m the proud dad of two, athletic tween daughters.


Sure, there are plenty of naysayers who think girls can’t stand up to boys when it comes to athletics.  In my life, I know many young ladies who can whip a tighter spiral than their older brothers, bend a soccer ball into the net with more accuracy than a teen boy and can cross the finish line in a swim or track heat well ahead of boys their own age.


But this story extends well beyond girls vs. boys.  It’s a tale about the recognition that girls need from participating in sports, and what Verizon’s doing about it.


To help encourage more young woman playing athletics, Verizon has partnered with the Women’s Sports Foundation to launch the Play Like A Girl contest.  It begins today and concludes Nov. 24.


50 is Fun – Now How About 75?

by Employee ‎10-29-2013 01:33 PM - edited ‎10-29-2013 01:33 PM


The following blog is from Bob Elek, our Tampa-based colleague who spends a lot of time focused on broadband issues.


Having already passed the 50 milestone in my life, you’ll have a hard time convincing me that 75 is going to be even better, but I’m willing to give it a try.


Age is one thing, but Internet speed is something altogether different.  During the past year, we’ve seen hundreds of thousands of FiOS customers take advantage of the opportunity to increase their broadband speed to FiOS Quantum 50/25 Megabits per second (Mbps) speed for less than the cost of four cups of coffee each month.


Fiber optics in the classroom.jpg

The following blog was written by Phil Burrows, our intern in the PR department.  Phil is a student at Seton Hall University and continues to learn about the industry growth drivers.  As a student, Phil is very interested in education, and here, he takes on the important topic of fiber optics, the epicenter of our industry-leading FiOS service.


While today’s classrooms may look and feel the same as they had the day we first stepped into one, in today’s digital age it’s beginning to look a lot different as described in this fourth in a series of Bandwidth Effect videos about fiber optics.


By that, I don’t mean desks with tablets built in or robotic teachers, I mean the classroom is now everywhere.



The 100 Day countdown to the Sochi 2014 Olympic Winter Games will take place Oct. 29.  Already, many compelling stories about the games’ athletes and the Russian venue itself are starting to surface.


Before you know it, the snowy spectacle will be here, and millions of people around the globe will anxiously watch athletes compete on behalf of their country.  As a huge sports fan, I love watching the Olympics not just for the competitive drama, but to learn about what motivates world-class athletes to lay it all out on the line.


As the Winter Games approach, we’re pleased to have recently added the Universal Sports Network to our FiOS TV lineup.  Universal Sports, which airs the most year-round, Olympic-related programming of any network, also features endurance and adventure sports programming, can be seen on FiOS TV channel 596 HD by our FiOS TV Ultimate customers.  In the coming months, customers will be able to watch Universal Sports on a variety of portable devices outside the home.


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About The Authors

Bill Kula

Director -- Media Relations

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Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.

Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with FiOS since it was first being developed and deployed in 2004.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

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Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.

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