Customers With Disabilities

Wait! Don’t Dig -- Call 811 First

by Employee ‎04-12-2012 09:04 AM - edited ‎04-12-2012 09:10 AM

811.jpgWith spring upon us, homeowners and builders are beginning outdoor digging projects. You can help improve the customer experience and protect our network by calling 811 before you dig to ensure buried utility lines are marked.

811 is the national call-before-you-dig number, which must be called before every digging project, from simple landscaping projects like planting trees or shrubs to building a deck or installing a mailbox.

 

About 165,000 underground utilities are damaged annually across the U.S., and one out of every three incidents results from not calling 811. Be sure to call 811 before you dig, and educate a friend or neighbor about the importance of calling 811 if they have digging projects.

Here’s how it works:

  • Place one free, simple call to 811 to inform your local one-call center of your intent to dig.
     
  • Call as early as possible prior to digging to ensure enough time for utility lines to be properly marked.
     
  • When you call 811, a representative will ask for the location and description of your digging project.
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