Customers With Disabilities

Be Prepared: Nor'easter Approaching Sandy-Impacted Mid-Atlantic & Northeast

by Employee ‎11-06-2012 05:45 PM - edited ‎11-06-2012 05:47 PM

noreaster image.pngIt’s the last thing any of us want to hear in the aftermath of Hurricane Sandy. Forecasters at The Weather Channel are predicting that a nor’easter currently making its way up the East Coast will arrive in Sandy-impacted areas on Wednesday morning, Nov. 7, with strong winds, heavy rain, rough surf and cold temperatures. While this nor'easter won’t be nearly as intense as Superstorm Sandy, forecasters expect that some post-hurricane restoration work may be impacted.

 

Even as Verizon employees continue to work around-the-clock to restore services in the wake of Sandy, we’re also making preparations for this storm, as it may affect some Verizon customers – including those previously affected by Sandy.  This storm and resulting severe weather conditions could cause additional outages, and it may delay our efforts to restore services to those customers affected by Hurricane Sandy. If your services are affected by the nor’easter, please be assured that we will continue to work round-the-clock to restore them.

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October Surprise: Verizon is Ready for Frankenstorm Sandy

by Employee ‎10-26-2012 05:44 PM - edited ‎10-26-2012 06:37 PM

hurricane-sandy-or-perfect-storm.jpgVerizon is ready for Hurricane Sandy, and we want to make sure you are equally as prepared for this rare winter storm. Below are links to important resources to help you get ready for Sandy's potential arrival. For the most up-to-date news on our efforts, as well as emergency preparedness tips and advice, visit our Hurricane Sandy Community site. As always, Verizon.com/Outage is your main source for information in the event of a Verizon service outage.

 

General Preparedness

 

Verizon-Specific Information 

 

Track Sandy's progress with Google's Hurricane Sandy Crisis Map: 

 

Forum Discovery Friday: On-the-Go Info on Preparing for Disasters

by Employee ‎09-28-2012 01:46 PM - edited ‎09-28-2012 01:51 PM

NPM Toolkit 2.0 front.jpg(Ed's note: On Thursday, Sept. 27, you may have seen some disaster readiness-themed tweets from @Verizon as representatives from Verizon, FEMA and the American Red Cross gathered in Fairfield, N.J., to stress the importance of emergency preparedness. As a follow up, today's Forum Discovery Friday feature comes from guest blogger and Director of Verizon Strategic Alliances Faizun Kamal of Verizon's Responsibilty Blog, and highlights our support in developing the National Prepardeness Month Digital Took Kit.)

 

As part of our work to support National Preparedness Month, we’ve collaborated with FEMA and the Industry Council on Emergency Response Technologies (iCERT) to develop the National Preparedness Month Digital Toolkit 2.0.  This is a straightforward online toolkit designed to help you learn how to use wireless phones and tablets to obtain critical information before, during and after a disaster.

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Be Prepared: Verizon readies itself, customers for Isaac

by Employee ‎08-27-2012 02:53 PM - edited ‎08-27-2012 02:54 PM

Hurricane-Image-440.pngLegend has it that Robert Baden-Powell, the founder of the Boy Scouts, was once asked about Scouting’s time-honored motto “Be Prepared.”

 

“Be prepared for what?” someone asked.

 

“Why,” responded Baden-Powell, “any old thing.”

 

As Tropical Storm (and potentially Hurricane) Isaac barrels through the Gulf of Mexico, Verizon is taking that motto to heart, readying its network and service operations for the worst the storm could possibly deal to our customers in Florida. From testing our backup generators at all of our facilities to readying our fleet of vehicles to respond at a moment’s notice, we’re trying to leave no stone unturned by planning for the worst but hoping for the best.

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About The Authors

Bill Kula

Director -- Media Relations

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Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.

Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with FiOS since it was first being developed and deployed in 2004.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

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Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.

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