As a dad of young daughters, it’s fun helping to bridge the generational gap between them and my 86-year-old father. My kids “get” Skype; love to FaceTime with close friends (with parental supervision); and find apps with ease on the family iPad.
On the flip side, my dad loves seeing photos and videos of grandkids on my Facebook account, but don’t dare text him; write him a thank-you note via email; or ask him to Tweet.
Considering each generation exhibits its own technological fluency, how does a company like mine showcase the benefits of using our flagship FiOS Internet and FiOS TV services to savvy, technologically fluent consumers who prefer living in apartments or condos vs. the ’burbs?
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Does fiber-optic technology really matter to consumers? Verizon’s Link Hoewing asks this question in a new post at the Verizon PolicyBlog. For a long time, Link says, he’s believed that consumers understand that fiber makes a big difference in terms of quality, reliability, capability and performance. Now, there’s research from the Fiber to the Home Council to support his theory.
Link describes the research and explains why consumers believe fiber is a better technology. Read the rest of Link's post to see why.
Read more...Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.