Customers With Disabilities

fios50_black_horizontal.jpg

As a dad of young daughters, it’s fun helping to bridge the generational gap between them and my 86-year-old father.  My kids “get” Skype; love to FaceTime with close friends (with parental supervision); and find apps with ease on the family iPad.

 

On the flip side, my dad loves seeing photos and videos of grandkids on my Facebook account, but don’t dare text him; write him a thank-you note via email; or ask him to Tweet.

 

Considering each generation exhibits its own technological fluency, how does a company like mine showcase the benefits of using our flagship FiOS Internet and FiOS TV services to savvy, technologically fluent consumers who prefer living in apartments or condos vs. the ’burbs?

Read more...

Fiber is Different … and Better

by Employee on ‎10-05-2010 11:56 AM

Fiber optics.jpg

Does fiber-optic technology really matter to consumers? Verizon’s Link Hoewing asks this question in a new post at the Verizon PolicyBlog.  For a long time, Link says, he’s believed that consumers understand that fiber makes a big difference in terms of quality, reliability, capability and performance.  Now, there’s research from the Fiber to the Home Council to support his theory. 

 

Link describes the research and explains why consumers believe fiber is a better technology.  Read the rest of Link's post to see why.

Read more...

Verizon at Home Blog
The first place for news of new Verizon products and services or upgrades to the ones you have. For service problems click here. Or check our Community Forums.

Please note: Please register as a member of the Verizon Community Forums to comment here.

       
About The Authors

Bill Kula

Director -- Media Relations

Photo of Bill Kula

Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.

Bob Elek

Manager - Media Relations

Photo of Maitreyi Krishnaswamy

Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with FiOS since it was first being developed and deployed in 2004.

Alberto Canal

Photo of Alberto Canal

Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

Photo of Deidre Hart

Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.

Phil Santoro

Photo of Phil

Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

Photo of Caroline

Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.

Categories
Follow Verizon on Twitter
 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools