We like to remind people that FiOS is a fiber to the home service. Not fiber to the neighborhood or to some other place in the feeder network. But fiber all the way to the home.
The distinction is important because FTTH offers advantages over other forms of consumer broadband. That’s why some recent survey results really got our attention.
According to a survey (pdf) commissioned by the Fiber to the Home Council, subscribers to fiber-to-the-home services like FiOS report higher satisfaction rates than consumers of other broadband access technologies.
Read more...
Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.