Today, we’re making that choice a lot easier for those of you not in areas where we offer FiOS. Our new High Speed Internet bundle offers for new Verizon High Speed Internet customers have been loaded with more value, simplified in terms of structure, and we’ve removed both contract and early-termination requirements from Verizon’s services.
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All Aboard the Verizon Broadband Express: Residentia
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Verizon’s consumer broadband services – FiOS Internet and High Speed Internet (HSI) –outperformed all our competitors when it comes to overall customer satisfaction in the South region, according to the J.D. Power and Associates’ “2010 Internet Service Provider Residential Customer Satisfaction StudySM” released Thursday.
Verizon landline operations in Florida and Texas are considered part of the J.D. Power South region, and our broadband services outscored 12 other providers -- including our chief Florida competitor Bright House-- in overall satisfaction and two critical factors: performance and reliability, and offerings and promotions.
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Multichannel News shoots off skyrockets and throws confetti around its survey showing cable's rapid build outs of DOCSIS 3.0. And at Broadband Reports, there's much discussion of cable-provided Internet speeds of up to 105 megabits per second (Mbps), along with some commentary that the market is not ready for speeds that fast. And there is discussion of cable resetting its speed tiers in parity with Verizon's downstream speeds (NOT upstream, though; Verizon can do 35 Mbps upstream and cable can't touch that). Read more...
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Bill Kula
Director -- Media Relations
Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi Krishnaswamy
Director - Product Management
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto Canal
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre Hart
Manager -- Media Relations
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil Santoro
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline Wilson
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.
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