Customers With Disabilities

UPDATE: Verizon restoration efforts underway in aftermath of Hurricane Sandy

by Employee ‎10-31-2012 02:13 PM - edited ‎10-31-2012 02:13 PM

Flooding-Verizon-140-West-St-Monday-Night.jpgVerizon is assessing damage and beginning to restore service to consumers, enterprise clients and government agencies after Hurricane Sandy's landfall Monday night (Oct. 29) along the southern New Jersey shore.

Despite massive flooding and the loss of commercial power in many locations, the company's networks are functioning well, with serious problems in lower Manhattan and stress in the greater New York metropolitan area.  Verizon is delivering a significant amount of calls and providing Internet connectivity as people stay in touch during and after this historic storm. 

Across the company's wireless, consumer and enterprise businesses, Verizon teams along the East Coast and in the Midwest are confronting a host of Sandy's effects - ranging from closed roads, high water, blizzard-like conditions and continued heavy rain and high winds, to downed trees and other debris - as they fan out to assess damage and bring back service for consumers and businesses.

 

For complete details on our efforts, as well as information on text-to-donate options in support of the Hurricane Sandy relief efforts, cilck here.  For regular updates on outages and service restoration efforts, please visit the following websites (each site is viewable via your mobile smartphone):

 

You can also follow Verizon on Twitter for the latest news and updates at @Verizon, @verizonbusiness, @VZWnews, @VerizonSupport and @VZWSupport.

October Surprise: Verizon is Ready for Frankenstorm Sandy

by Employee ‎10-26-2012 05:44 PM - edited ‎10-26-2012 06:37 PM

hurricane-sandy-or-perfect-storm.jpgVerizon is ready for Hurricane Sandy, and we want to make sure you are equally as prepared for this rare winter storm. Below are links to important resources to help you get ready for Sandy's potential arrival. For the most up-to-date news on our efforts, as well as emergency preparedness tips and advice, visit our Hurricane Sandy Community site. As always, Verizon.com/Outage is your main source for information in the event of a Verizon service outage.

 

General Preparedness

 

Verizon-Specific Information 

 

Track Sandy's progress with Google's Hurricane Sandy Crisis Map: 

 

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About The Authors

Bill Kula

Director -- Media Relations

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Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.

Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with FiOS since it was first being developed and deployed in 2004.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

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Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.

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