Despite massive flooding and the loss of commercial power in many locations, the company's networks are functioning well, with serious problems in lower Manhattan and stress in the greater New York metropolitan area. Verizon is delivering a significant amount of calls and providing Internet connectivity as people stay in touch during and after this historic storm.
Across the company's wireless, consumer and enterprise businesses, Verizon teams along the East Coast and in the Midwest are confronting a host of Sandy's effects - ranging from closed roads, high water, blizzard-like conditions and continued heavy rain and high winds, to downed trees and other debris - as they fan out to assess damage and bring back service for consumers and businesses.
For complete details on our efforts, as well as information on text-to-donate options in support of the Hurricane Sandy relief efforts, cilck here. For regular updates on outages and service restoration efforts, please visit the following websites (each site is viewable via your mobile smartphone):
- Verizon Wireline (TV, Internet and Phone) outage site
- Verizon Enterprise Solutions outage site
- Verizon Wireless News Center
You can also follow Verizon on Twitter for the latest news and updates at @Verizon, @verizonbusiness, @VZWnews, @VerizonSupport and @VZWSupport.
General Preparedness
- U.S. National Weather Service
- Red Cross Emergency Preparedness Information
- How to prepare with pets
- The Weather Channel Hurricane Central on Twitter - Local Sandy Twitter Lists
- VIDEO: Customer-Readiness Tips
Verizon-Specific Information
- Forum for FiOS Users
- Forum for High-Speed Internet Users
- Verizon Residential Support
- Verizon Support on Twitter
Track Sandy's progress with Google's Hurricane Sandy Crisis Map:
Please note: Please register as a member of the Verizon Community Forums to comment here.
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Bill Kula
Director -- Media Relations
Bill oversees the Verizon telecom customer experience, consumer bundles, DSL, e-commerce and small business. He helps customers learn about efficient ways to manage their Verizon services.
Maitreyi Krishnaswamy
Director - Product Management
Maitreyi is responsible for Verizon's entertainment products. Check out @VerizonFiOS on Twitter, for insight, thoughts & news about FiOS TV.
Alberto Canal
Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.
Deidre Hart
Manager -- Media Relations
Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.
Phil Santoro
Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.
Caroline Wilson
Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.
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