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Latest In-Home Agent Tool: Auto Correction for Set-Top Boxes

by ‎08-18-2010 10:13 AM - edited ‎08-18-2010 01:06 PM

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It happens: Your computer or your smartphone just stops working exactly as you expect. Often, the solution is simply to shut it down and start it back up again. When that works, great! However, what do you do when simply powering down doesn’t fix your problem?

If we’re talking about a FiOS TV set-top box, there’s an answer: Give it a “jump start” from the In Home Agent. Problems with FiOS TV set-top boxes are infrequent. However, like computers and smartphones, they may occasionally have an unusual symptom. That’s where In-Home agent comes in. Read more...

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About The Authors

Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with FiOS since it was first being developed and deployed in 2004.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

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Deidre is a member of the consumer PR team and loves to talk everything FiOS and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of FiOS ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon FiOS Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the FiOS conversation.

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