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Verizon and NORAD Help You Track Santa Claus

by ‎12-22-2010 08:10 AM - edited ‎12-22-2010 08:10 AM


On Christmas Eve, kids around the world will be asking the age-old question—where is Santa? And though Christmas is still a couple of days away, and the questions have not yet begun, we want to share a nifty tool for you and your family to track Santa’s location on the eve of Christmas.


This holiday season, Verizon Business will team with the North American Aerospace Defense Command to provide the “NORAD Tracks Santa” hotline so children of all ages can follow Santa Claus as he makes his trip around the word.


The tradition started accidentally in 1955 after a local newspaper misprint prompted children to call the Continental Air Defense Command (NORAD's predecessor) instead of a special Santa hotline phone number. After hearing youngsters ask if they could speak to Santa, the colonel on duty told the children he could see Santa on the radar screens, heading south from the North Pole – and a tradition was born.


Online Service Brochure – Your Guide to Service When, Where and How You Want It

by ‎08-25-2010 02:47 PM - edited ‎08-25-2010 02:47 PM

1417i3061FBDD887FCD4FThe combination of the Internet with the power and capacity of broadband connections has changed the nature of service delivery at Verizon. Where you once had only the option of a phone call, today you have a variety of choices at online service sites.

In January of this year, Verizon began upgrading and adding service tools customers can use in the comfort of their homes or, really, anywhere there is a broadband connection, in addition to the traditional phone call or a visit to our retail stores. We’ve posted them in an Online Interactive Brochure – a directory of service features available to you with some instructions showing how easy it is to use them. Read more...

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Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with FiOS since it was first being developed and deployed in 2004.

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy FiOS quad play customer, he likes to use his family as guinea pigs.

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