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Tips & Advice: Developing Good Online Safety Habits

by Employee ‎10-05-2012 05:17 PM - edited ‎10-05-2012 05:20 PM

helpful tips.jpgIn honor of National Cyber Securty Awareness Month and courtesy of our friends at, here are five tips to help you develop good online safety habits in a nefarious online (and offline) world:


  1. Keep a Clean Machine: Make sure you have the latest security software (like Verizon Internet Security Suite for PC) and operating system updates to defend against threats such as malware, viruses and phishing scams. 

  2. Protect Your Personal Information: Passwords should be "long" and "strong." When creating a password, use a combination of capital and lowercase letters, numbers and symbols, and don't use the same password for all of your accounts. Trouble remembering your passwords? Use some old school security! Write them down and keep them locked away in a safe location, just in case.

  3. Connect with Care: The local coffee shop comes in handy when you want to grab a half skim-half soy latte while working on your memoir, but that complimentary Wi-FI can also be a backdoor into your machine for others. When connected to a public hotspot, adjust your security settings accordingly... and make sure no one's looking over your shoulder, too.

  4. Be Web Wise: Think before clicking that bright, flashing banner advertising a "special offer," and never provide any personal information on a site that you don't trust or can't confirm is secure.

  5. Be a Good Online Citizen: The Golden Rule: "Post only about others as you would have them post about you." Let's build a better, more fun and more engaging global digital community together!

Thanks again to for the great tips. For the complete list of tips and advice on good online safety, click here, and follow them on Twitter at @StaySafeOnline.


Tweetin’ Tips on Twitter to Tweak your FiOS TV Experience

by Employee ‎07-24-2012 05:24 PM - edited ‎07-24-2012 05:32 PM

follow me.jpg 

 Ok, so my title is a poor attempt at a tongue twister, but I can promise you that this post is short, sweet and valuable. We will be tweeting tips every Tuesday so we can help you navigate and understand some of the cool features of FiOS TV from our @Verizon handle.  (If you don’t have Twitter yet, I seriously recommend it—follow us and see what we’re up to when it comes to the latest and greatest in the tech world)


Have you ever deleted (or had your spouse delete) a show on the DVR that you didn’t see, yet?  This happens in my house all the time.  But here’s the great thing for FiOS  customers you can restore that show in a few quick steps!


Wait! Don’t Dig -- Call 811 First

by Employee ‎04-12-2012 09:04 AM - edited ‎04-12-2012 09:10 AM

811.jpgWith spring upon us, homeowners and builders are beginning outdoor digging projects. You can help improve the customer experience and protect our network by calling 811 before you dig to ensure buried utility lines are marked.

811 is the national call-before-you-dig number, which must be called before every digging project, from simple landscaping projects like planting trees or shrubs to building a deck or installing a mailbox.


About 165,000 underground utilities are damaged annually across the U.S., and one out of every three incidents results from not calling 811. Be sure to call 811 before you dig, and educate a friend or neighbor about the importance of calling 811 if they have digging projects.

Here’s how it works:

  • Place one free, simple call to 811 to inform your local one-call center of your intent to dig.
  • Call as early as possible prior to digging to ensure enough time for utility lines to be properly marked.
  • When you call 811, a representative will ask for the location and description of your digging project.

Verizon at Home Blog
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About The Authors

Bob Elek

Manager - Media Relations

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Bob stays on top of developments and issues with Verizon’s Consumer and Mass Business segment from his home base in Florida. He has been involved with Fios since it was first being developed and deployed in 2004.

Alberto Canal

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Alberto is in the public relations group. He loves to share tech, sustainability, feel-good, and random news of interest. A happy Fios quad play customer, he likes to use his family as guinea pigs.

Deidre Hart

Manager -- Media Relations

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Deidre is a member of the consumer PR team and loves to talk everything Fios and everything football. She’s also a happy Triple Play customer.

Phil Santoro

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Phil has been extolling the virtues of Fios ever since he had his Triple Play installed and can’t image how he ever managed without it. He writes about developing technologies that enable him to fuel his addiction to movies and sports whenever he wants, no matter where he is.

Caroline Wilson

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Caroline manages the Verizon Fios Google+ page, capturing the latest in entertainment, technology, sports and everything in between. She loves using social media and the written word to extend the Fios conversation.

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