Is it only Firefox causing this or other browsers as well? What is the outcome when using Internet Explorer?
Anthony_VZ
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The website is fully compatible with Internet Explorer. Please try running it without add ons. To see if its account related, does the same thing happen when you access your account from another computer?
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan
