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Contributor
Norther
Posts: 2
Registered: ‎02-14-2013
0 Kudos

All my email folders have disappeared

[ Edited ]

All my email folders have disappeared. I can still move mail to folders but can't find the folders to view content. All left column tabs are gone. Help!!!

Contributor
Garry1
Posts: 1
Registered: ‎02-17-2013
0 Kudos

Re: All my email folders have disappeared

I had the same problem and went to email help page, live chat. They used remote access and fixed the problem in about 5 minutes.  Good luck

Contributor
precia
Posts: 1
Registered: ‎03-11-2013
0 Kudos

Re: All my email folders have disappeared

Please help.  My email folders have disappeared and I can't seem to get them to be in view.  My left column is completely gone.

 

Please Help!!!!!

Contributor
fluffe
Posts: 2
Registered: ‎05-26-2013
0 Kudos

Re: All my email folders have disappeared

My email folders have disappeared on this computer

and can't get full screen of email on iPad.

Contributor
fluffe
Posts: 2
Registered: ‎05-26-2013
0 Kudos

Re: All my email folders have disappeared

 
Gold Contributor V
somegirl
Posts: 2,965
Registered: ‎09-15-2009
Location: Texas
0 Kudos

Re: All my email folders have disappeared

Without a screenshot to see what exactly is going on, we can only guess at the issue. My *guess* is that the zoom level on your browser has been adjusted. Most browsres have a built-in zoom adjust when you hold the CTRL key and scroll the mouse wheel. (I do this all the time accidentally.)

 

Try holding the CTRL key and scrolling down with your mouse wheel. This should zoom out, and hopefully fix the frames.

 

If not, please try adding a screenshot of what you are seeing, and we'll go from there.

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
Contributor
WayneV
Posts: 1
Registered: ‎10-30-2013

Re: All my email folders have disappeared

Just upgraded to Win 8.1 and IE 11 and had the same problem.

With IE open and logged into Verizon email, go to "Tools" drop down menu in IE and select "Compatibility View settings". Resolved my view folders in left pane problem immediately.

Regards

Contributor
Crumbum
Posts: 2
Registered: ‎11-02-2013
0 Kudos

Re: All my email folders have disappeared

[ Edited ]

Thank you for this solution. I had same problem, upgraded to 8.1 and IE 11 and folders disappeared. I had tried everything else without success and your solution resolved the issue. WOW

Contributor
Crumbum
Posts: 2
Registered: ‎11-02-2013
0 Kudos

Re: All my email folders have disappeared

I hve now discovered that I need to uncheck the "delete browsing history on exit" under internet options. Otherwise I have to reset the above items. This must be new in the IE 11. It did not happen in older browsers. I have always emptied my search history on exit in the past.

This is not good!!!

Silver Contributor II
JOSEm441
Posts: 618
Registered: ‎12-17-2009

Re: All my email folders have disappeared

Crumbum are you using this method  (adding the website) :http://www.windows8core.com/how-to-view-and-configure-compatibility-settings-in-internet-explorer-11... ??

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
 

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