Blacklisted
jeffpolon
Newbie

Can I please get support to help me remove my company emails from Verizon's blacklist? I filled out the form 2 weeks ago and have not heard back.

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Re: Blacklisted
bruteforce1
Enthusiast - Level 3

verizon's spam program is a joke if they would only see that it is a complete failure 9 years wasted on junk

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Re: Blacklisted
LawrenceC
Moderator Emeritus

Hi jeffpolon,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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Re: Blacklisted
Verizon_Support
Customer Service Rep

Hi jeffpolon,

We did not hear back from you on your private support case. If you require any further assistance, feel free to create a new post to the Public Forums, and we'll be sure to look into it. Our team is available around the clock to assist.. Please follow the advice recommended by our Operations Support Center, should you wish to revisit this case.

Thanks,
Ali Adam

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