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Copper Contributor
Bejay
Posts: 22
Registered: ‎07-16-2011

Can't print e-mail or enclosures

I have been having  a problem trying to print an e-mail. I have an HP C4795 3-in-1. Neither wireless or cabled will work.

 

I can print a stand alone document (word or excel) just fine. I've reloaded the drivers and the network checks out fine. When I check the printer queue, there is nothing there. I have turned off both my anti-virus and firewall protection. Is this something that Verizon is preventing? 

 

Any suggestions would be helpful.

 

 

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Can't print e-mail or enclosures

There is nothing Verizon is preventing that would cause this. Try accessing your email in a different browser to see if its some kind of corruption from your browser.

Anthony_VZ

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