04-22-2012 06:12 AM
I have been having a problem trying to print an e-mail. I have an HP C4795 3-in-1. Neither wireless or cabled will work.
I can print a stand alone document (word or excel) just fine. I've reloaded the drivers and the network checks out fine. When I check the printer queue, there is nothing there. I have turned off both my anti-virus and firewall protection. Is this something that Verizon is preventing?
Any suggestions would be helpful.
04-23-2012 08:52 PM
There is nothing Verizon is preventing that would cause this. Try accessing your email in a different browser to see if its some kind of corruption from your browser.
Anthony_VZ
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