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Contributor
Engineer
Posts: 1
Registered: ‎08-15-2012
0 Kudos

Can't turn on Spam Filter

I have been trying to turn on the spam filter in my webmail (including "Save spam in the Spam Detector folder") but keep getting a message "Unable to update Spam Detector Settings."  Is this a known problem that Verizon is working on?

Gold Contributor VII
Hubrisnxs
Posts: 5,105
Registered: ‎07-22-2009
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Re: Can't turn on Spam Filter

I had a problem similiar to this, but it would work in one browser, and not the other.  Do you have a second browser like google chrome?

Contributor
gt789
Posts: 1
Registered: ‎09-05-2012
0 Kudos

Re: Can't turn on Spam Filter

I am having the same issue.  I have tried mulitple browsers.  I am able to turn the spam detector on for the primary account but not the subaccounts.

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