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Contributor
britAnn914
Posts: 2
Registered: ‎07-21-2010
Device: Fios
0 Kudos

Does verizon.net email connect to Outlook 2010?

I just upgraded my Microsoft Office to Professional 2010 and I've been trying to get Outlook 2010 to connect with my Verizon email and it just won't work. I followed all the instructions (incoming: incoming.verizon.net, etc) and it still won't work. Is it because verizon.net email isn't compatible with Outlook 2010 yet? Is anyone else having the same problem? Any solutions?

Contributor
britAnn914
Posts: 2
Registered: ‎07-21-2010
Device: Fios
0 Kudos

Re: Does verizon.net email connect to Outlook 2010?

This is what I get:

 

Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR [AUTH] Authentication failed

Gold Contributor III
Keyboards
Posts: 2,286
Registered: ‎08-05-2008
Plan: Extreme HD DV /50/25
Location: SE Pennsylvania

Re: Does verizon.net email connect to Outlook 2010?

 


britAnn914 wrote:

This is what I get:

 

Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR [AUTH] Authentication failed


Is there a place in the server settings that says something like my provider requires authorization?  If so I suspect you need to say yes and to use your login credentials.  Not sure as I don't have Outlook 2010, but my older Outlook Express needed that to work properly.

 

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Gold Contributor V
somegirl
Posts: 2,890
Registered: ‎09-15-2009
Location: Texas

Re: Does verizon.net email connect to Outlook 2010?

 


Keyboards wrote:

britAnn914 wrote:

This is what I get:

 

Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR [AUTH] Authentication failed


Is there a place in the server settings that says something like my provider requires authorization?  If so I suspect you need to say yes and to use your login credentials.  Not sure as I don't have Outlook 2010, but my older Outlook Express needed that to work properly.


+1 on this being the most likely problem. You should also check to make sure you are using the correct username/password by logging into verizon.net with them.

 

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