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Contributor
WilliamFerguson
Posts: 3
Registered: ‎10-19-2011
0 Kudos

E-Mail Forwarding not Working

Hi All,

 

I am having a problem with e-mail forwarding.  I have had two cases opened but I am still having the same problem.  When e-mail forwarding is turned on, only about 10% of my e-mail gets forwarded.  The rest of the senders get the following message: "Your message cannot be delivered to the following recipients:

Recipient address: XXX.XXX@XXX.com
Original address: XXX_XXX@verizon.net
Reason: SMTP data accept failure has occurred
Diagnostic code: smtp;550 5.7.1 SPF unauthorized mail is prohibited."  

this does not happen if someone from Verizon e-mails me but if others do, it does.  It appears that the VERIZON server that does the forwarding is having the problem.  I have tried with two different e-mail address on different domains with the same results.  

Has anyone else seen this or do you know a work around for it.  I just want ALL my e-mail forwarded.

 

Thanks,

Billf.

Employee
TonyaD_VZ
Posts: 722
Registered: ‎01-06-2011
0 Kudos

Re: E-Mail Forwarding not Working

 

 

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,


Tonya D.

Contributor
dishman
Posts: 2
Registered: ‎05-11-2012
0 Kudos

Re: E-Mail Forwarding not Working

I get this only when I send emails to other auto-forwarding domain addresses (aliases) when they are verizon also.

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