Verizon.net Email

[#1]

There are two ways you can accomplish this:

1.  Open Internet Explorer and Choose File, Work Offline.  When you open outlook express it should be offline as well.

or

2.  Open Control Panel, Choose Network Connections, Choose the Wired or Wireless Connection (which ever one you are currently using) and right click on it and select Disable.  Then you can open outlook express and change your settings.

If you go off line you will need to uncheck work offline (option 1) or right click on the network connection and enable (option 2)

[#2]

#1 In OE, go to Tools -> Accounts.

#2 Select your Account, and press Propreties.

#3 Go to Advanced.

#4 If desired, select leave a copy of messages on server.

#5 Click apply, and then ok.

[#3]

The easiest way to get OE to stop pulling your messages is usually to just change your password. If it can't authenticate to the servers, it can't pull your mail.

Of course, you could always make a temporary change, change the settings in OE, then change it back.

[#4]

---

erica12 wrote:

I am now exclusively using Verizon Webmail on both my desktop (Vista) and laptop (XP).   I need to get in to Outlook Express on my laptop to change the setting so it will leave a copy of the emails on Webmail.  My Outlook Express automatically connects to the internet and and checks for new messages  and will pull my emails from Webmail.  How do I get in to OE to change the setting without connecting? 

---

disable the network connection, pull the wire or disable the wireless nic

[#5]

• Sometimes when performing routine verizon webmail tasks (e.g.., send, go to my sent folder/trash, check mail, delete message) I receive the following error:
  

"We are unable to perform your request.  Please try again." 

When trying to send an email message, it just brings me back to the email I was composing.

I can hit the back arrow and return to previous task

• Unable to use the apostrophe when composing verizon webmail.  Whenever I hit the apostrophe key, I'm taken out of the email I'm composing and taken to the "find" task.

• Not receiving links in verizon webmail email messages.  I have to copy and paste the link in order to go to the link.  Previously I was receiving links and now all of sudden I'm not.

[#6]

QUOTE:Not receiving links in verizon webmail email messages.  I have to copy and paste the link in order to go to the link.  Previously I was receiving links and now all of sudden I'm not. UNQUOTE.

My account also has this sudden permanent failure starting in December 2009.

I have spent over 40 hours on tech support by phone with absolutely no resolution.  The problem is proven to occur regargdless of what computer or what browser is used - it is in VERIZON'S applications software.  Dozens of tech support personnel have assured me that they have absolutely NO CLUE how to resolve the problem or how it abruptly began.  The incapacity of Verizon to assign any software team to this problem is shameful.  The conclusion is strictly, "we're totally at a loss" is an atrocious approach to customer service.  NO OTHER webmail has this problem on a permanenet, systemic basis.  Verizon webmail function is horrible and I strongly recommend against paying for Verizon internet to any new customers.  What good is fiber optic technology with pure garbage as software and a garbage attitude on the company's part toward addressing their malfunctions?  For years I waited for FIOS; now I am sorry I dropped cable because of the contempt Verizon FIOS management has toward it paying customers.  We are not getting what we pay for, and they absolutely refuse to seriously address the issue.  If anyone has ever gotten rid of this problem, please tell us how.  Everyone who has this problem, please make yourself known and be counted.  It's intolerable that the company utterly ignores its own abyssmal failure.

[#7]

01-06-2010 06:57 PM I am reposting a problem that was brought up back in 11-13-2008. Original posting was: "When I receive an e-mail through verizon.net (webmail) that has a link to a website, the link is not active (underlined and in blue font). I have to cut the link from the body of the e-mail and then paste in the browser. Is there a setting so that you can click a web address in e-mail to link to it?" One reply was: "Linking in webmail only works with IE, Firefox and Crome it will not work. webmail was only coded with IE in mind without regards to other browsers (Webkit browsers). So you would have to use IE, or a client like outlook or outlook express, or mozillas mail client." I currently have this same webmail problem today 01-06-2010 (just started happening a few weeks ago). It was working ok before. I have tried different browsers (IE, Firefox and Chrome).

[#8]

Re: Web links in Verizon webmail (reposted)

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01-07-2010 07:56 AM

I suggest you take a look at the Verizon response to this post.

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Message 2 of 3 (522 Views)

 

Heinz57

Contributor

Posts: 4

Registered: 12-29-2009

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Re: Web links in Verizon webmail (reposted)

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01-07-2010 05:00 PM

Unfortunately, Verizon's response did not provide a solution (see my response there). It just showed that another user is having the same problem that I have. No one has come up with a solution yet as far as I know

[#9]

I suggest you take a look at the Verizon response to this post.

[#10]

Unfortunately, Verizon's response did not provide a solution (see my response there). It just showed that another user is having the same problem that I have. No one has come up with a solution yet as far as I know

[#11]

Kindly note that a few of my above posts were reproductions of OTHER customers' past related messages.

Another observation of what Verizon ~can't do~:

When you send out an email that results in a delivery failure, verizon's notification (commonly referred to as a "bounceback") takes 3 to 4 days -if ever received at all.

Versus, for example, Yahoo, which take less than one minute.

It is a shame that fiber optic lines, supposed to be capable of the world's fastest transmissions, are connected to junk software that Verizon won't hire anyone to fix.  It is like having a brand-new, shiny car, with no motor in it.  No wonder, then, that it puts a strain on the driver's patience.

It is my hope that the chief executive of Verizon will have more concern for those who pay Verizon.

[#12]

Until they're embarrassed at a corporate level nothing will happen. We should mount a campaign to let the mainstream media know how bad their webmail service is. Their software people can't figure out what to do? What a joke. They should all be fired. I think I'll place a call to the CEO's office today to let him know that there is serious dysfunction in their webmail department. Sounds like they need to do some serious "housecleaning" in that department