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I just got switched (or "upgraded") onto new Verizon webmail platform and can not find where my folders are listed to access the stored emails inside them. The folders still exist, as I can file new messages into them from the main email menu, but I have no idea how to access them - they aren't listed anywhere. None of the display settings seem to address that. Help!
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Do you have a little arrow next to where it says trash on the left side of the screen. Clicking on it should open the side bar where the folders are located.
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If you have th Folder section expanded, it should look similar to the image below.
If you don't see this section at all, try reducing your zoom level.
If you see it with a triangle and no actual folders listed, then the section is collapsed and you should be able to click on the triangle to expand it.
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Thanks. I was thrown off because I couldn't even see the scroll!