Customers With Disabilities
Posts: 1
Registered: ‎03-22-2012
0 Kudos

How to change E-mail account password

[ Edited ]

I can't find how to change my E-mail account password.  If somebody knows could you E-mail it to me at {edited for privacy}


Posts: 63
Registered: ‎01-06-2011
0 Kudos

Re: How to change E-mail account password

To change a password ( these steps assume you know your current password). Go to and sign in. Once logged in look at the top red bar and got to Account->Account Profile->Residential (click on Residential). This will take you to your accounts profile page. Six entries down you will see "Password" and to the right a link that says "Change" (click the link) and proceed to change your password.


Alternatively you can use the password change tool at the following link to assist as well.




Verizon Support


Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Posts: 1
Registered: ‎09-19-2013
0 Kudos

Re: How to change E-mail account password



I have tried this several times and while it changes my password to log in to the account profile to change things it does NOT chamge my login password to email.  My account has been hacked and sending out bogis emails and I am frustrated beyond. 


Can you help?

Silver Contributor II
Posts: 618
Registered: ‎12-17-2009
0 Kudos

Re: How to change E-mail account password

Mrsrh3, if you logout of everyting  and go here

is the login different from the one you use at

Sorry to hear you got hacked

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools