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Ever since verizon changed to the new view format, when I click "COMPOSE" it won't allow me to enter the message part of the box. I can enter the "TO" and the "SUBJECT" of the email but cannot enter the "MESSAGE"???
When I call for a tech, I notice that the above box "B I U etc etc appears but it does not appear in my format.
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@lawyeroc wrote:
Ever since verizon changed to the new view format, when I click "COMPOSE" it won't allow me to enter the message part of the box. I can enter the "TO" and the "SUBJECT" of the email but cannot enter the "MESSAGE"???
When I call for a tech, I notice that the above box "B I U etc etc appears but it does not appear in my format.
What browser are you using? I just tried the new Message Center with Firefox 3.6.13 and it works fine. Make sure your browser is up to date. If you are using a browser that may not work properly, try switching to the Classic View.
Message Center View
Classic View
Here is another thread that covers this.
http://forums.verizon.com/t5/Verizon-net-Email/new-email-version/td-p/265343
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I have used the new format successfully (yesterday) under IE 8, Firefox 3.6.13, and Google Chrome. So I cannot reproduce your problem. But a few thoughts:
1) It is possible that some add-on that you are using with your browser might be causing the issue. Are you using any add-ons? If so, you might try starting the browser without any add-ons to see if the problem persists.
2) Do you have javascript disabled in your browser?
3) Have you tried a different browser? Might be worth a try.
Beyond the above I really can't imagine what could be causing the problem. As prisaz asked, what browser are you using?
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Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.8, Build 02.54
Keller, TX 76248