Inbox e-mails disappearing
Pilar1
Newbie

Why are the e-mails in my inbox disappearing after a few days without me deleting them?

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Re: Inbox e-mails disappearing
tns2
Community Leader
Community Leader

You are asking peers not Verizon by posting here.

Some possibilities

You have a email client (on PC, phone, etc) that is set to download and delete.

You've exceeded the maximum storage allowed.

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Re: Inbox e-mails disappearing
somegirl
Champion - Level 3

@Pilar wrote:

Why are the e-mails in my inbox disappearing after a few days without me deleting them?


Any time mail disappears from the server, there's a pretty good chance there's some device pulling it off. This can happen even without you intending it to. For example, the default Verizon setup for a long time (and possibly still) configured Outlook automatically unless you were paying attention and unchecked the box during the install.

The easiest way to fix it is to change your password. Once the device(s) can no longer authenticate, the disappearances should stop.

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